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VEVOR Ovale zwembadliner, 732x366x147cm, binnenliner, vervangende liner, binnenafdekking, zwembadliner, overlappende vinylliner in standaardmaat, slijtvast, voor bovengrondse zwembaden met 137cm hoge wanden

Klantbeoordelingen voor VEVOR Ovale zwembadliner, 732x366x147cm, binnenliner, vervangende liner, binnenafdekking, zwembadliner, overlappende vinylliner in standaardmaat, slijtvast, voor bovengrondse zwembaden met 137cm hoge wanden

732 x 366 x 147 cm

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Kornelia Kornelia
Frank
732 x 366 x 147 cm
Pedí una cubierta para piscina de 7 x 3,75 m. Recibí una cubierta de 5 x 3 m. Me he quejado varias veces y siempre me han dicho que estaban trabajando en ello. Eso fue hace tres semanas, y si las cosas siguen así, puedo olvidarme de tener piscina este año.Un auténtico escándalo. Incluso a este precio.
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Antwoord van de klantenservice: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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bob bob
vevor 18x33x52 unibead liner not as described
vevor 18x33x52 unibead liner not as described 1 vevor 18x33x52 unibead liner not as described 1
I purchased a 18x33x52 unibead liner but vevor sent a 18x33x48 unibead liner not a 18x33x52 liner. The bottom seam is 8 inches above the pool floor and the liner is a foot away from the inside of the pool wall pool had 2in of water in it and still never got anywhere near the pool wall. Customer service won't do refund/return for a liner i cant use. Had to purchase another liner elsewhere and it fit just fine, but now I'm out over 600 dollars on two liners.
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Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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LP LP
Seam leak, Vevor suggest patch!!
Seam leak, Vevor suggest patch!! 1 Seam leak, Vevor suggest patch!! 1 Seam leak, Vevor suggest patch!! 1
Immediately upon filling it started to leak idk where I assume the bottom floor seam as it’s nearly empty now. Customer service suggested using a patch!! Not a replacement or a refund for this defective product, a PATCH for a brand new liner!!
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Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Michelle Michelle
Purchaser
We purchased a 18x33x54 pool liner but the liner does not fit our pool which is a 18x33x54 pool. The liner that was sent to us has those measurements not the box but the actual measurements of the bottom seen are 31' 6" & not 33' there is no way it will fit.
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Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Laosene Laosene
Jamais reçu
0,4 mm Diameter 460 x 120 cm
Colis, jamais reçu soi-disant a eu un accident avec le livreur DPD
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Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Ken Ken
Homeowner
0,32 mm Diameter 732 x 120 cm
I was sent the wrong size and now I’m in the return/exchange process. Which isn’t exactly quick and easy. Disappointed after hiring two people to install it for me only to have them find out it’s the wrong size. I had to pay them anyhow for the trip and time. Now I’m missing out on swimming for a couple weeks in the peak of summer. I’m sure hoping once I jump through all the return hoops that they are speedy with delivering the right size
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Antwoord van de klantenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Dominique Dominique
Pâlit très rapidement, très mauvaise qualité
0,32 mm Diameter 549 x 147 cm
Ne pas acheter ça , elle déteint en un mois
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Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Kristi Blackwood Kristi Blackwood
So sad
Easy to setup. Filling up the water was almost to the skimmer and the side ripped to about 6in from the bottom. Very disappointed in the liner. 5 kids and 10 grandchildren are going to be here tomorrow. So very sad.
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Whitney Whitney
Be careful about the size.
I bought the exact size I needed and they sent one too large. I put it on thinking maybe it gave some room for water fill to expand but no this is way too large
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Roberto Roberto
Mai consegnato
0,6 mm Diameter 350 x 100 cm
Il pacco non è mai arrivato dopo parecchi giorni di sollecito mi è stato restituito l'intero importo
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Antwoord van de klantenservice: Abbiamo notato che il problema da lei segnalato è stato risolto tramite comunicazione via e-mail. Siamo lieti che il problema sia stato risolto tempestivamente. Per qualsiasi ulteriore domanda, non esiti a contattarci nuovamente. Ci scusiamo inoltre sinceramente per l'esperienza logistica insoddisfacente che ha riscontrato. Abbiamo preso nota del problema e lo comunicheremo al nostro partner logistico per ottimizzare il processo di consegna. Grazie per il suo feedback, che ci aiuta a migliorare i nostri servizi.
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