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VEVOR elektrische betonvloerslijpmachine, 250 mm handslijpmachine, 3 pk betonvloerpolijstmachine, 2200 W slijpmachine, 1430 tpm, verbeterde borstelloze motor, vlakslijpmachine

Klantbeoordelingen voor VEVOR elektrische betonvloerslijpmachine, 250 mm handslijpmachine, 3 pk betonvloerpolijstmachine, 2200 W slijpmachine, 1430 tpm, verbeterde borstelloze motor, vlakslijpmachine

25,4 cm

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exfedex exfedex
mr
I have NO clue to the quality, features or ease of use because I NEVER received the grinder. The payment was refunded but due to the fact there was mismanagement in the shipping process I never received it. Tthe unit reached A FEDEX location 30 miles from my home and was deemed not deliverable to my address and sent back to the original shipper.I had NO answer as to why it was they were not able to deliver from Vevor or Fedex . At present I am hesitant to reorder because of this . Vevor products I have purchased are quite sufficient but I can't rate one I have not received.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we truly appreciate your patience and cooperation throughout this process. Our team is working diligently to address your concerns and is committed to delivering a solution that meets your expectations. Kindly keep an eye on your ticket and email for regular updates on the progress. Feel free to reach out anytime if you have further questions or need assistance.
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DANNY E HODGES DANNY E HODGES
Owner
Very well packaged , but I was not to happy with overall performance it kept tripping breakers,manual is horrible , it does not get very specific with details that are needed , I spent over 900 dollars for a took that will collect rust
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for your feedback. Please accept our apologies for any trouble. Our after-sales team is available for quick support via our online "Contact Us" page. We truly appreciate your understanding.
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Nicholas S Nicholas S
Smashed terrible customer service do not buy from here
Smashed terrible customer service do not buy from here  1 Smashed terrible customer service do not buy from here  1 Smashed terrible customer service do not buy from here  1
Came in smashed, fan cover smashed into fan blades that cool electric motor. Opened up and the fan doesn’t freely now. Asks for a refund and new order or a substantial discount and I would have it fixed. Had to use on a job the next day. That didn’t happen. Terrible customer service, said to wait 48 hours. Only communicated via email, it took over 72 hours for them to say they determined from the picture that a new fan cover would fix. Ignored the fan being broken. Absolutely a joke.
5 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Diego de la cerda Diego de la cerda
Inconsistent power , poor performance
The unit turn on and grind for about two seconds at full power. As soon as it touches the concrete it slows down significantly to the point where it will completely stop. You have to pick it up to restart the wheel about every 3 to 5 seconds the water feature doesn’t help with this I’m disappointed I was really looking forward to using this unit maybe mine is defective it did arrive with cosmetic damage, but I thought it would perform as new I’d like to try this product again if you would be willing to send me a new one it’s a shame this one isn’t working as advertised
6 mensen vonden dit nuttig
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amanda amanda
equipo llego dañado
equipo llego dañado 1 equipo llego dañado 1 equipo llego dañado 1
deben revisar su empaque, los equipos llegan rotos o dañados
4 mensen vonden dit nuttig
Antwoord van de klantenservice: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Oleg Oleg
Grinder stop working after 5 minutes of use
Complete garbage, stop working after 5 minutes of use, Vevor don't provide prepaid return label. The worst costomers service.
4 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Darren phillips Darren phillips
Floor grinder
When floor grinder got delivered the box of smashed and the cord was ripped in half got a hold of them and they never called back
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Mike Mike
customer
It did not work well. The breaker is flicking off after 5 seconds. Vevor said, will come back tou you with answer....Nothing apen. No answer. Very disapointed. Dont buy this!
4 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Juan David Juan David
Amoladora
17,8 cm
Malísimo servicio nunca llegó la máquina
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya atendido con prontitud. Si tiene alguna otra consulta, no dude en contactarnos nuevamente. Asimismo, le pedimos disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
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Unhappy Unhappy
Maintenance manager
Received floor grinder approximately 2 weeks ago and have not been able to use it. It will run for maybe 2-3 minutes and then trips the circuit breaker. I have tried several different circuits and it trips them all. I have been in communication with Vevor support and requested a replacement and they are having supply issues, so they are supposed to refund me for the purchase. This was very disappointing the price was good and other reviews were good but my personal experience with this machine and customer service was not. The only way to reach the company for help is through email and it has taken 1 1//2 weeks to get to this point because they kept suggesting the obvious things for a fix. Very unhappy with purchase.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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