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VEVOR Benzine hogedrukreiniger, 3500 PSI 10 L/min, 2,6 GPM terrasreiniger met aluminium pomp, hogedrukpistool en verlengstok, set van 5 sproeiers, voor auto's, hekken, huizen, opritten en terrassen

Klantbeoordelingen voor VEVOR Benzine hogedrukreiniger, 3500 PSI 10 L/min, 2,6 GPM terrasreiniger met aluminium pomp, hogedrukpistool en verlengstok, set van 5 sproeiers, voor auto's, hekken, huizen, opritten en terrassen

Horizontaal 3500 PSI 10 L/min

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Zhenyu ma Zhenyu ma
Mr
Power washer only work for 1 hour after I received it.there are no power because the pump was leaking. Waiting for customer service to solve this case. I prefer to return it. Very disappointed 。
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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greg` greg`
buyer
Small engine for pressure washer and after using it once the engine is too tight to pull start and fells like it will seize up. The response from Vevor is nill. No response in over a week. Tried to attach a video of me trying to start it but it will not attach. Gee, I wonder why.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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LeAnne LeAnne
Owner
Do not buy this pressure washe. It arrived damaged and VEVOR has yet to refund or replace. I do not know how companies justify sending out damaged goods The pressure washer has a small hole on the very bottom which does not let it pressure
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tanner Tanner
Corum
Worst thing ever. Doesn't work. Tried everything. Customer service isnt helping getting me a replacement. Awful service.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Evan pickering Evan pickering
Not worth it
I’ve bought a bunch of items from vevor, never been disappointed untill this 3600 PSI pressure washer I bought. The water pressure surges up and down. Won’t hold a constant pressure. Worked fine for about 4 uses. didn’t even run a full tank of gas through it yet. 😑
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Aaron Floyd Aaron Floyd
Owner
Horrible experience on trying to return this item and get a refund after they were suppose to email me a prepaid fedex label and have yet to do so. So I'm paying for a defective unit and you can't get anyone on the phone at all. Unacceptable and won't recommend anything else from this vendor.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Jason Jason
Owner
If you want a noisy, raw powered pressure washer then when it is working this is the one. But keeping it working is the challenge. This is a water pressure washer so why is it rusting?!! It can't get wet because water gets into the air filter then into the carburetor and then into the oil and needs a mechanic to strip it down. I have the 4400 psi model and it can be horrible to start and right now I can't start this wretched thing. I have people coming and I am wishing I had paid the extra money and got a Honda or something reliable.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John John
High powered water gun
First time i used it I guess you could call it a pressure washer. Second time not so much. I think keeping it and using as a high powered water gun would be less stressful than navigating vevors return policy trying for a refund. Going on 3 weeks now trying to get a return slip to ship this back. Save your self the headache.
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Antwoord van de klantenservice: Dear Valued Customer,We apologize for any inconvenience this may have caused and appreciate your patience. Please be informed that a return label has already been sent to you via email, along with all relevant instructions. For further assistance, please visit our "Contact Us" page online, which you can find in the bottom navigation bar. You may submit a ticket there for any unresolved issues, and our after-sales team will work to resolve them as quickly as possible. Thank you for your understanding.
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Roberto A. Brandon Roberto A. Brandon
Shipping problems false promises
After 2 weeks of buying this items I still have not received all packages. Customer service promised a Refund so I went to Home Depot and bought what I needed at a higher price of course. Now they refused to give me the Refund and I still haven’t got my full order. Customer service promised me a tracking number and I’m still waiting for it. Stay away from VEVOR
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Michał Michał
Michał
Verticaal 3950 PSI 10 L/min
Pompa popsuła się po umyciu 30 m2 kostki - mam problem z reklamacją - piszę z obsługą już 12 dni i każą mi sprawdzać czy filtr jest czysty i dysze nie zapchane ( ogólnie dramat ) nie polecam
6 mensen vonden dit nuttig
Antwoord van de klantenservice: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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