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VEVOR Balkonzonwering 3,6 x 3 m Knikarmzonwering Hoogteverstelbaar van 2,4 tot 3,7 m Klemzonwering Intrekbaar Staal Aluminium 280G Dubbelzijdig PU-coating Zonnescherm Balkon Terraszonwering

Klantbeoordelingen voor VEVOR Balkonzonwering 3,6 x 3 m Knikarmzonwering Hoogteverstelbaar van 2,4 tot 3,7 m Klemzonwering Intrekbaar Staal Aluminium 280G Dubbelzijdig PU-coating Zonnescherm Balkon Terraszonwering

Khaki 350x300 cm Handmatig

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David David
Don't buy
I should have returned it. It doesn't extend out far enough and the side bars are a menace. I don't recommend
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
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Aline Lourenço Aline Lourenço
250x150 cm
De gebruiker heeft geen schriftelijke opmerkingen achtergelaten.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Francois Paquette Francois Paquette
Worst purchase of my life
Khaki 400x250 cm Handmatig
I put it in the garbage. Worst purchase of my life. I accepted your 113$ refund, cause I don't have time to waste. But It would have been more honest to refund me completely.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John Loar John Loar
flimsy
I dont know if the issue is because of the size or its just underbuilt. It sags badly in the middle, the support pipe on the end bows under its own weight, so does the roller tube. The side support arms need to be length adjustable, they are to short when the awning is fully extended.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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rripley234 rripley234
Saggy awning
400x150 cm
Saggy awning 1
The awning roller sags at least 1.5-2” inches the middle which leaves the awning it self loose in the middle. When the awning is rolled outward, the ends have to be tied down because any little wind will lift the awning and arms upward and they usually come slamming down. I have dealt with customer service and they are responsive.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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rripley234 rripley234
Saggy awning
350x150 cm
The awning roller sags at least 1.5-2” inches the middle which leaves the awning it self loose in the middle. When the awning is rolled outward, the ends have to be tied down because any little wind will lift the awning and arms upward and they usually come slamming down. I have dealt with customer service and they are responsive.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jakub Jakub
Do NOT order
Khaki 400x250 cm Handmatig
This product is horrible. None of the parts are leveled, you can figure it out as you go along. Ok no big deal... Then comes the manual poor image quality. Parts are left over as they are not in the manual, example part L. Manual says one wrench is needed, no biggie ok I'll use two. Page 10 has the plastic bracket shown the wrong way. The roller for the canopy and a sharp so I recommend shaving it so it doesn't cut the canopy. Also when inserting the plastic tubes in the canopy use water, its impossible to get them all the way unless you use a fish tape like I did... Parts were scratched upon arrival, with aluminum and paint it will seperate and bubble up. I emailed support, the 24/7 is useless. Expect email 48hrs later asking for pictures when I asked for clarification on the manual. Returning the product, does seem good quality but bad manufacturing process and really bad assembly manual.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Michel Masson Michel Masson
M
Grijs 250x200 cm Handmatig
I have only one comment: Vevor is selling cheap stuff.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Antonio Reyna Antonio Reyna
Awning
Khaki 300x250 cm Handmatig
Couldn’t get it to change the pitch or angle to go higher. Bought it for that reason only. Too much work to take it down if not I would have returned it. Nice looking though.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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bugster bugster
owner
would not work doest not mount the way I thought it did
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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