Klantbeoordelingen voor VEVOR Balkonzonwering 2,4 x 2,1 m Knikarmzonwering Hoogte verstelbaar van 2,4 tot 3,7 m Klemzonwering Intrekbaar Staal Aluminium 280G Dubbelzijdig PU-coating Zonnescherm Balkon Terraszonwering

Instructions are incredibly poor and skip some installation steps. I have so far spent over 12 hours building this and I am nearly done. To put into perspective how frustrating it is to build this awning, I have successfully built ikea stuff, installed windows/siding/roofing, built kids playgrounds, done major repairs on cars, and I do computer programming for my job. All of these things are easier and less frustrating than this awning.

Fell apart on the 3-d day.

The Tella arrived with two large holes that will surely only last me this summer session. I have contacted them and still haven't received an answer to my problem.

Never received the product, it was delivered to a different address. Refused to give me credit or send me the one I paid for. Bad company. I only have a picture of an apartment where FedEx delivered to. I live in a house.

This was by far one of the worst experiences. I ordered a retractable awning. What I received was a cutting plotter. We didn't open the box right away because my husband wasn't ready to install it. Once we did open it and noticed it was not an awning, I immediately contacted customer support. I had to jump thru many hoops; taking precise pictures, uploading them, etc... After several email communications, it was confirmed, I indeed, had the wrong item. Customer service insisted I take it down to FedEx. This thing was extremely heavy and the box was long. Hence, I didn't immediately recognize it wasn't an awning. I was told I would not be credited if it wasn't delivered to FedEx. Much to our inconvenience and chagrin, we took it to FedEx. I wasn't offered a discount, a sincere apology, any gratitude, nothing. This is a thankless company that I will not be doing business with anymore. Someone else probably received my retractable awning because I'm sure the boxes were very similar. I wonder how they faired? No matter, their customer service is lacking on every level.

Démonté au bout de trois mois . Mauvaise qualité.. Après message pour le retour pasde réponse. Il repose dans un coin Paix en son âme

Don't buy from this company will not refund your purchase Now I'm stuck with something that won't work even when it doesn't work out for you.

Poor quality item. I want my money back. I tried to upload pictures to show the defects, but unable to upload pictures