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VEVOR Automatische Schuifpoort Opener 1497 kg, Poort Opener Motor met 2 Afstandsbedieningen, Toegangsrolpoort, Afstandsbediening Bereik 70 m, Deuropener voor Schuifpoort

Klantbeoordelingen voor VEVOR Automatische Schuifpoort Opener 1497 kg, Poort Opener Motor met 2 Afstandsbedieningen, Toegangsrolpoort, Afstandsbediening Bereik 70 m, Deuropener voor Schuifpoort

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Marisa Marisa
En dos semanas ha dejado de funcionar
750 W 4 m
Instalación sencilla, pero en dos semanas ha dejado de funcionar de momento el servicio técnico no se ha puesto en contacto conmigo
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hemos recibido su ticket sobre este problema y nos hemos mantenido en contacto con usted al respecto. Le proporcionamos una solución por correo electrónico y esperamos sus comentarios. Le aseguramos que seguiremos en contacto con usted hasta que el problema se resuelva por completo. Por favor, esté atento a las respuestas a los tickets y a las alertas por correo electrónico.
Vertaal de recensie naar Nederlands
Vertaald uit Spaans
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Nick Nick
Installer
Please do not use Vevor products. I purchased an expensive 1 hp gate motor, and after 1 1/2 years in is no longer functioning. Tried to get some help from Vevor and they decided to take my money and run!! I knew I was out of warranty all I wanted was some tech support with the possibility of buying parts from them, but No they brushed me off and threw me in the gutter. DO NOT BUY FROM THIS COMPANY YOU WILL REGRET IT !!
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Thomas Thomas
Articolo che ti incuriosisce per le su funzionalita ma un sacco di problemi da risolvere da soli!
750 W 5 m
Articolo acquistato circa un’anno fa perche il mio vecchio motore nice durato piu di venti anni non andava piu.., mi ha attirato subito l’attenzione per il prezzo e le sue caratteristiche nella descrizione sembrava piu che perfetto, acquistato e installato sembra funzionare tutto bene app ok tastierino ok si ferma e va come previsto, peccato che dopo un po di tempo, il cancello non si ferma piu quando è arrivato al suo limite ( che si imposta tramite un magnete collegato sul cancello che passando di fronte al motore lo segnala e si ferma), il camcello deraglia e cade dalla scina nell’orto per fortuna e non su una macchina o persona…. Scriviamo all’assistenza e ci dicono che come abbiamo collegato i magneti( come descritto dell foglietto illustrativo) non va bene e bisogna collegarlo in un altro modo, lo facciamo e poi passa un altro po di tempo e invia ad non andare piu ne le fotocellule per farmare il cancello quando ci passi di fronte( causando un incidente con un furgone di un cliente) ne @‘applicazione per il controllo remoto, io personalemente non ho il tempo di starci dietro e sistemarlo lavoro dal lunedi al sabato 07 19, scrivo all’assistenza e mi danno una valangata di cose da fare dicendomi che il reso non è possibile e che devo seguire quanto detto da loro, intanto è passato un anno non posso neppure aprire piu un ticket per risolvere il problema, anche se la garanzia in europa è di due anni post vendita. Praticamente loro mi dicono di modificare i magneti ecc e poi di nuovo non funziona e causa un incidente con una persona che passava di li perche il cancello e saltato giu dalla scina lo fa a caso quando gli capita non si ferma e continua a spingere e deraglia, per fortuna non ha mai fatto male a nessuno ora ho un motore che è disabilitato e muovo a mano il cancello, perche loro dicono che se seguo le loro indicazioni si sistema, ma non ne ho il tempo e la voglia visto che l’ultima volta che mi hanno detto di seguire le loro indicazioni ha di nuovo fatto gli stessi problemi, hanno solo temporeggiato per far passare tempo e che la tempostica di garanzia passi.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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Vertaald uit Italiaanse taal
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Chris Chris
Supervisor
VEVOR uses a company called OnTrac to deliver things. This company obviously has a lot of theives working for them. Just look at their reviews. They say they deliver something and never do. You first clue will be no photo showing package delivered. VEVOR will then stand behind them and participate in stealing your money without delivering your goods. II had actually sue these people to get any reaction. Do not waste your hard earned money with VEVOR and most importantly do not ever use on trac.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Vertaald uit Engels
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Gerald Deatherage Gerald Deatherage
User
Will open gate,won't close.Iv'e used these for 30 years. Can't contact vevor for replacement. Will have to eat the cost.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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I never received this product from the supplier. I never received this product from the supplier.
NEVER RECEIVED THE PRODUCT
I never received this product. I have asked Vevor repeatedly to refund my money and they want me to send ina form that they send to me that I cannot downloan. It does not print out. Please get back to me asap.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ariel Gutierrez Ariel Gutierrez
Boss
Worst customer service, misleading consumer missing parts. It’s been a month and still waiting for the missing parts. Will never recommend will never buy from you guys. I put one star cause it makes you and not you will deserve zero.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Daniel Daniel
Gate opener
Haven’t had it for a year yet and it took a crap checked fuse and my gate is only 850 pounds and nothing works
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has created. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will assist promptly. Thank you for your patience.
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Vertaald uit Engels
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Adray Prieto Adray Prieto
Owner
Lo puse y no duró dos meses trabajando. El motor se quemó y la puerta no pesa ni 1900 lbr. Es una lastima. Le tenía mucha fé a esta marca.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction.To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Vertaald uit Spaans
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