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VEVOR 12V diesel standkachel, 8 kW diesel standkachel, diesel luchtverwarming, diesel luchtverwarming voor auto, camper, vrachtwagen, bus met afstandsbediening, zwarte LCD-schakelaar en 1 luchtuitlaat

Klantbeoordelingen voor VEVOR 12V diesel standkachel, 8 kW diesel standkachel, diesel luchtverwarming, diesel luchtverwarming voor auto, camper, vrachtwagen, bus met afstandsbediening, zwarte LCD-schakelaar en 1 luchtuitlaat

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Gebaseerd op 6644 beoordelingen
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Cory Cory
Vevor diseal heater
After have a near miss possible tragic fire happen I am hoping to have this unit replaced with a safer model. The fuel line is literally an inch away from the blazing hot exhaust pipe. I even attempted to help with the heat coming off it and wrapped it with heat resistant manifold tape. The plastic fuel tube still melted a tiny hole cause diseal fuel to drip. Lucky i was close by and caught it soon as the smoke and smell started. Can I exchange this unit for a safe unit. How this even passed into public production is beyond me.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
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Vertaald uit Engels
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Carl Carl
Poor customer service
They do not support warranty claims and mess around with messaging. If you get a faulty product good luck getting support. They have good inexpensive gear when it runs fine. Horrible customer service and support
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Vertaald uit Engels
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Oral J Polan Oral J Polan
Incomplete order, with no customer service at all
Horizontaal type JA 8KW-Oranje
I ordered 2 diesel heaters and received only 1 text customer service at Vevor and the shipping company and received no responce from either of them, very disappointed
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we thank you for your patience and cooperation. We're hard at work handling your concerns and aiming for a satisfactory resolution. Please monitor your ticket and email for progress updates. Don't hesitate to reach out with more questions.
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chris chris
bad diesel heater
JA 2KW-Oranje
It's very unreliable product. It just failed in 2 uses. Don't waste your money. what is worse is terrible replace or refund policy.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
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Russell Cruson Russell Cruson
Won't run
JA 8KW-Oranje
Unit won't start shows 03 code. Tried to upload video to the after sales site, but it doesn't work any better than the heater.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
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Ben Pratt Ben Pratt
Failed after a week
Got one week of use out of this unit after which the unit started leaking fuel out the intake. I changed the fuel supply hose as some suggested here to no avail. Quite dissatisfied
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Vertaald uit Engels
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Ray Ray
Leaks exhaust into room, support wouldn't help
JA 8KW-Oranje
Leaks exhaust and smells up my shop, customer support was useless, they required a video but closed the ticket before I had a chance to submit a video. Not that you could see the exhaust leaking out the heat side anyway I can just smell it. Do not recommend.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, thank you for your patience and cooperation. We're actively handling your concerns and striving to find a solution that satisfies you. Please check your ticket and email regularly for progress updates. For more questions or help, don't hesitate to contact us.
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Bulwinkl Bulwinkl
Mr.
NEE 8KW-Zwart
After many attempts to get the company to stand behind their product having a faulty control, and being told the replacement part was shipped and on the way. I had to purchase the control elsewhere. Their warranty ,like MOST Chinese companies, is meaningless.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
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Michael Vaccarelli Michael Vaccarelli
Never received
Verticaal type JA 8KW-Oranje
Unable to review product never came very disappointed looked forward to trying it out. Seems like a efficient way to heat smaller area, would love to try one but not wanting to go threw the process of it not arriving again.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: To our valued customer, thank you for being patient and cooperative. We’re actively handling your concerns and are dedicated to finding a solution that works for you. Please make sure to check your ticket and email regularly for updates on the progress. If you have further questions or need assistance, don’t hesitate to reach out.
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Vertaald uit Engels
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Lee Lee
Doesn’t work
This thing blew hot air for about 4 minutes and that’s it. You can hear it burning but it blows cold air. Smells bad too.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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