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VEVOR 12V diesel standkachel, 8 kW diesel standkachel, diesel luchtverwarming, diesel luchtverwarming voor auto, camper, vrachtwagen, bus met afstandsbediening, zwarte LCD-schakelaar en 1 luchtuitlaat

Klantbeoordelingen voor VEVOR 12V diesel standkachel, 8 kW diesel standkachel, diesel luchtverwarming, diesel luchtverwarming voor auto, camper, vrachtwagen, bus met afstandsbediening, zwarte LCD-schakelaar en 1 luchtuitlaat

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Chris Chris
Buyer
Verticaal type NEE 8KW-Oranje
bought this to use in the garage. Got it all set up, hooked up to a 12 volt car battery, and…. Doesn’t work. Contacted customer service. Apparently my issue was “forwarded” to a different team. It’s been a couple days now, and still haven’t heard a word. Don’t be like me and end up out of almost $100
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Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David Vaughn David Vaughn
Broke 2nd firing it up
Verticaal type JA 8KW-Oranje
On just the second start up heater was running and started blowing white smoke I contacted customer service and they sent me a how to fix video which I tried and it did not fix it the heater still blowing white smoke and dumping the fuel into the intake hose and faults out on E-10 I just ordered another one to see if this new one will run a phone # to get ahold of customer service would be great
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Brad Brad
Fuel line next to exhaust.
NEE 8KW-Zwart
Fuel line is next to the exhaust which is not a good start. It’s wont start after trying everything. We think it just is a bad one
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
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Michael t Capitan Michael t Capitan
Contractor
Verticaal type JA 8KW-Oranje
I contacted Yousef from Vevor an has not responded yet an its been 2 months since I asked about the tray on the vevor heater still waiting for a response thanks Mike
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
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Craig Beal Craig Beal
Owner
Verticaal type JA 8KW-Oranje
Didn't work out of the box. ( said blower motor) I have bought a few and only one didn't work no way to communicate with vevor so I'm out my money
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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Oral J Polan Oral J Polan
Incomplete order, with no customer service at all
Horizontaal type JA 8KW-Oranje
I ordered 2 diesel heaters and received only 1 text customer service at Vevor and the shipping company and received no responce from either of them, very disappointed
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we thank you for your patience and cooperation. We're hard at work handling your concerns and aiming for a satisfactory resolution. Please monitor your ticket and email for progress updates. Don't hesitate to reach out with more questions.
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chris chris
bad diesel heater
JA 2KW-Oranje
It's very unreliable product. It just failed in 2 uses. Don't waste your money. what is worse is terrible replace or refund policy.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
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Russell Cruson Russell Cruson
Won't run
JA 8KW-Oranje
Unit won't start shows 03 code. Tried to upload video to the after sales site, but it doesn't work any better than the heater.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
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Ray Ray
Leaks exhaust into room, support wouldn't help
JA 8KW-Oranje
Leaks exhaust and smells up my shop, customer support was useless, they required a video but closed the ticket before I had a chance to submit a video. Not that you could see the exhaust leaking out the heat side anyway I can just smell it. Do not recommend.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, thank you for your patience and cooperation. We're actively handling your concerns and striving to find a solution that satisfies you. Please check your ticket and email regularly for progress updates. For more questions or help, don't hesitate to contact us.
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Bulwinkl Bulwinkl
Mr.
NEE 8KW-Zwart
After many attempts to get the company to stand behind their product having a faulty control, and being told the replacement part was shipped and on the way. I had to purchase the control elsewhere. Their warranty ,like MOST Chinese companies, is meaningless.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
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