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VEVOR 12V diesel standkachel, 8 kW diesel standkachel, diesel luchtverwarming, diesel luchtverwarming voor auto, camper, vrachtwagen, bus met afstandsbediening, zwarte LCD-schakelaar en 1 luchtuitlaat

Klantbeoordelingen voor VEVOR 12V diesel standkachel, 8 kW diesel standkachel, diesel luchtverwarming, diesel luchtverwarming voor auto, camper, vrachtwagen, bus met afstandsbediening, zwarte LCD-schakelaar en 1 luchtuitlaat

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Vertaald
Zie origineel
Shawn Shawn
8 kw heater
Verticaal type JA 8KW-Oranje
8 kw heater  1 8 kw heater  1
Heater came with a pinched fuel line used parts and the clamp on bottom fuel line was not even tight on line! When I contacted support they told me I had to wait one to two business days which it was on a Saturday plus we have a cold snap here 50 during day freezing at night so no heat in my shop after returning propane heater to use this but now I can’t!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Vertaal de recensie naar Nederlands
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Keenan Keenan
Mr.
Verticaal type NEE 8KW-Rood
Do not by Vevor products. They do not honor their return policy and products are defective.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Vertaal de recensie naar Nederlands
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Florencio Munoz Florencio Munoz
Mr
Horizontaal type JA 8KW-Oranje
This is another product that I will never recommend to purchase. It never worked from the beginning and they refused to replace it or give me mine money back. I was rob without a gun.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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Arnel Rosario Arnel Rosario
Mr
Verticaal type JA 8KW-Oranje
Missing part (locking pin on the bottom of the heater) I wrote them a letter and send picture still didn’t send me the small locking pin, forget the locking pin i would buy from you guys anymore.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Vertaal de recensie naar Nederlands
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Robert Robert
Deception 12 volt/24 diesel heater
Verticaal type JA 8KW-Oranje
Received the heater very quickly hooked it up immediately added 12.8 volts added diesel fuel fired it up ran 6 minutes shut down E5 or e6 overheating internal checked ventilation checked intake watched a whole bunch of videos all the settings were correct tried it again on 6 off 20 on 6 off 20 minutes tried tech support after videos no help they put you on standby it's been over a week now they're still trying to figure it out. I bought the extended warranty like a dumbass it's the end of the season here in Wisconsin but I wanted it for fall cuz they sell out so quickly and now I'm hating my decision shame on these people I have bought other stuff from them with no issues you can't even call the talk to him by to move this forward you got to hope that they're translating it into English and maybe they'll get back to you
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Jeffrey perkins Jeffrey perkins
Extremely unsatisfied
Verticaal type NEE 8KW-Rood
I had two units in total the first quit working after a month, they reimbursed my for it and I ordered a new one that was throwing code the moment I hooked it up and never worked. Absolutely DO NOT recomend
1 mensen vonden dit nuttig
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vertaal de recensie naar Nederlands
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JC JC
niet werkende kachel
NEE 8KW-Zwart
moest het elektronische moederbord vervanhen met een uit een oude kachel omdat de kachel niet aanging
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
Michael Michael
Mr
Verticaal type NEE 8KW-Oranje
Haven’t been able to get it running yet. Tried contacting VEVOR with no luck. Shows an over heating error and then shuts off. I wanted to exchange but again no luck getting through to VEVOR.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
didier didier
air diesel heater
Horizontaal type JA 8KW-Oranje
beste alles al geprorbeerd maar toestel wil niet starten witte rook grote lucht bel in diesel darm die niet verdwijnt, incl oppompen diesel nieuwe gloeikaars geplaatst , maar blijft het zelfde , altijd fout meldin 01 , battery is 13v 260amp , heb een ander aangekocht voor wissel stukken ,
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
? ?
nobody
Horizontaal type NEE 8KW-Oranje
don't know never got it
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel

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