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VEVOR Air Diesel Heater 12V 5-8KW, Diesel Air Heater, Standkachel, 0,16-0,62 l/u. Diesel Heater met LCD-scherm, afstandsbediening en Bluetooth-app.

Klantbeoordelingen voor VEVOR Air Diesel Heater 12V 5-8KW, Diesel Air Heater, Standkachel, 0,16-0,62 l/u. Diesel Heater met LCD-scherm, afstandsbediening en Bluetooth-app.

JA 8KW-Oranje

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David David
huh
Never received the unit. Vevor's "shipping company" if that is what you want to call it, delivered it with photos to an address that wasnt mine. Vevor gave me the run around, told me I had to contact their shipping company, which I did. Nothing but more run arounds. I finally challanged the charges on my card.
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Antwoord van de klantenservice: To our respected customer, thank you for your patience and cooperation. We’re fully focused on addressing your issues and are committed to finding a resolution that meets your expectations. Please check your ticket and email periodically to stay informed about the progress. Don’t hesitate to reach out if you need further help or have additional queries.
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Tyler Glasgo Tyler Glasgo
Keeps failing
Bought this and used it about 6 times. It runs for about an hour then shuts off. I’ve had 3 different error codes come up. This thing is junk
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Antwoord van de klantenservice: Dear valued customer, Thank you for your feedback. We apologize for any inconvenience caused. Please visit our "Contact Us" page online for prompt assistance from our after-sales team. We truly appreciate your understanding.
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Darcy Darcy
CEO
Vevor is the worst company ever for customer service. No agent will talk to live. Talking with an AI Robot is No Way to provide customer service. My package went back and forth between 5 sorting stations for a week before it was delivered ……. all my information was correct. Again even to ask questions about a product or now to get any sort of after purchase of accessories etc is going to be a night mare Never again Vevor productts.. there are many other companies
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
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Darcy Doyke Darcy Doyke
We’re is my heater … I ordered 2 for 2 different delivery locations
Where is my stuff You’re asking for a review and my heaters haven’t even arrived yet Where is my heater Where are the tracking information
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
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steve steve
None
Horizontaal type JA 8KW-Oranje
Quit working after less than a yr and because of the way they contact you sucks and they wont call. That would make things too easy for their customers.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: To our valued customer, thank you for being patient and cooperative. We’re actively handling your issues and are dedicated to finding a resolution that meets your needs. Please check your ticket and email on a regular basis for updates regarding the progress. Don’t hesitate to contact us if you have more questions or need further help.
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gilles gilles
manque les instruction en francais
il n y a pas de livre d utilisation en francais difficile de la faire marcher quand les instruction sont pas en francais pour les personnes qui parle pas englais
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Antwoord van de klantenservice: Nous sommes vraiment désolés pour la gêne occasionnée. Notre équipe après-vente a traité votre problème de produit. L'ID du ticket e-mail est 1732394227871.
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Steph Steph
Poor customer service
We have tried multiple times to contact the company as have had very poor responses. No contact number to call, only by email. Our unit did not come with the parts mentioned and has been a complete mess trying to get parts needed.
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Shaun Shaun
Bad quality and customer service
NEE 8KW-Zwart
Plz spend the money and buy a real heater. Mine worked great right untill the week the warranty ran out. They replaced the part and it still does not work. The instructions are like they are written by a handicapped 3yo. Do yoursf a favor, if you need reliable heat spend the 1000$ for a proper heater
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Mark Mark
Bluetooth issues
Verticaal type JA 8KW-Oranje
Bluetooth will not connect to Samsung galaxy phones. Phone sees the device but the app does not. Can not connect it to the app so that feature is defective. Better off not buying the Bluetooth model.
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