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VEVOR Air Diesel Heater 12V 5-8KW, Diesel Air Heater, Standkachel, 0,16-0,62 l/u. Diesel Heater met LCD-scherm, afstandsbediening en Bluetooth-app.

Klantbeoordelingen voor VEVOR Air Diesel Heater 12V 5-8KW, Diesel Air Heater, Standkachel, 0,16-0,62 l/u. Diesel Heater met LCD-scherm, afstandsbediening en Bluetooth-app.

JA 8KW-Oranje

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Daviss Daviss
En panne après 1 hiver
JA 8KW-Oranje
Achat le 24/11/2024, la pompe est déjà HS… 1 seul hiver utilisé. Pourtant très pratique avec l’appli, fonctionne bien en Bluetooth, possibilité de le laisser en continue car thermostat gère le marche arrêt. Il m’a bien dépanné mais déjà en panne, peut être ne pas laisser le carburant dans la pompe pour éviter mon problème…
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Antwoord van de klantenservice: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Corey Radoll Corey Radoll
Director
Fuel hose was kinked,I removed and added extra long hose Poor QA on this product
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Craig Craig
Mr
NEE 2KW-Oranje
Well priced and does heat well. Found the instructions to be wanting especially for the controller when trying to prime the diesel through to get it started the first time. Also had to replace the pipe clamps it came with a they are cheap and broke easily. The remote is average as doesn't always work but all in all its worth the price.
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Antwoord van de klantenservice: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Michael Reid Michael Reid
Vevor heater
Verticaal type JA 8KW-Oranje
Works great but has a rubber smell
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Antwoord van de klantenservice: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
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James James
So disappointing
Such a disappointment. The instructions supplied are wrong. It’s impossible to get a human to reply to your queries. There are no correct operating instructions for the remote and display (numerous complaints of the same issue are on the net). I genuinely feel like I’ve been duped.
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Antwoord van de klantenservice: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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Ridge Ridge
Brand new awating parts for 2 months
Verticaal type JA 8KW-Oranje
The unit did not work out of the box, after investigation found the fuel pump was faulty. Contacted support and they promptly helped diagnose and send they would send another pump. A few weeks went past and no pump, apparently supply issue from China, then I was told posted, 2weeks later email to tell me pump was lost, I was then asked to repair the unit local for $20 refund, after making contact with Vevor I was offered more of a refund. Also to note - I did want to purchase a couple of spares off them, Vevor informed me they do not sell spare parts only deal with warranty. I am still unable to get the spare LCD screen I wanted even from a third party as not for sale yet. When I did get the heater working it goes okay for the price, just a shame about service and spare parts availability.
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Antwoord van de klantenservice: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
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Damian Damian
2kw Diesel Heater
NEE 2KW-Oranje
This is a replacement for the first heater that only worked 3 times before completely failing. The reseller refused to replace it under warranty so I was forced to buy another to replace it. This one seems to be working ok so far. Only time will tell how long it lasts.
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Antwoord van de klantenservice: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Earl W. Robertts Jr. Earl W. Robertts Jr.
Boss Man
The directions are the worst! I would have bought another product if I knew this. Unacceptable, very bad.
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Antwoord van de klantenservice: Dear valued customer, thank you for being patient and cooperative. We're in the process of dealing with your concerns and are committed to providing a good solution. Please watch for updates in your ticket and email. Any further questions, just let us know.
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mitch` mitch`
none
good price and does what is says. NEEDS BETTER INSTRUCTIONS. they just tell you you can change things in the settings. that's it, no instruction on how or what you are doing. I think I accidently set a timer. every night I go up to my shed the heater is running but the fuel is almost as full as I left it the night before indicating it hasn't been running long. very frustrating. now I just unplug it when not in use
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Antwoord van de klantenservice: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
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Tester Tester
Exhaust and Handle Design
Horizontaal type JA 8KW-Oranje
Please weld an elbow for outside installation of the exhaust so that users don't have to remove the cover to reinstall the exhaust every time it comes loose during transportation (if this is truly a portable camping heater). The handle also needs work as it is not rounded underneath and thoroughly digs into the hands... ouch!
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Antwoord van de klantenservice: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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