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VEVOR Air Diesel Heater 12V 5-8KW, Diesel Air Heater, Standkachel, 0,16-0,62 l/u. Diesel Heater met LCD-scherm, afstandsbediening en Bluetooth-app.

Klantbeoordelingen voor VEVOR Air Diesel Heater 12V 5-8KW, Diesel Air Heater, Standkachel, 0,16-0,62 l/u. Diesel Heater met LCD-scherm, afstandsbediening en Bluetooth-app.

Ja 8KW-Oranje

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Madison J Madison J
Ms
Ja 8KW-Oranje
Had to get a handy friend to help me install this. It is NOT quick, easy, or convenient. I cannot recommend enough that you buy from someone else and do not purchase Vevor heaters. How the hell is this company suggesting to use a wire hanger to install the fuel port in the side of the fuel tank? It has to be pushed through from the inside out and you recommend a hanger?? Why as soon as I touched the bare wires to the recommend 12v battery the fuse broke instantly? Why does vevor not allow for returns/exchanges and why in gods name is this SO DIFFICULT to install and setup? Whoever designed this needs to be fired for lying on their resume, they are NOT an engineer, they are a CRACKHEAD
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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William Holloway William Holloway
Owner
Verticaal type Nee 8KW-Oranje
I was very disappointed by this heater. It worked perfectly for 1 use overnight. The next day it shut down after 10 minutes with an over temp warning. I contacted vevor support with the E-05 code and a detailed description of what happened. I then had to go out in the cold and take a video for them so I could prove it did what I said. I could understand if I wanted a refund but I just wanted a replacement. After watching the video they determined it was the temperature sensor. They are sending a replacement sensor which will take possibly 2-3 weeks to arrive possibly longer due to its around Christmas. Then I have to disassemble the heater and replace the sensor. In my opinion I shouldn't have to replace the sensor. I was sold a product that failed after 8 hours of use. I should have been offer a replacement unit. Not just the part that I now have to replace myself. I will be sticking to other brands from here out. Even if they are a bit more expensive.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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b b
owner
Verticaal type Nee 8KW-Rood
Quit wont relite
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sean Penniman Sean Penniman
Diesel heater
Verticaal type Nee 8KW-Oranje
Not impressed, the design of air tube and exhaust are poor need to separate
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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John John
Heater won’t start up
Verticaal type Nee 8KW-Oranje
Worked with it for about 2 hours and it will not heat went through all the steps but looks like I have a defective unit.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kate Macleod Kate Macleod
Mrs
Verticaal type Ja 8KW-Oranje
Didn’t even last a winter season Please ppl Save your money up and buy a decent one if you need one for the winter this one won’t last 6 months
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Klaas Klaas
jammer erg veel lawaai
De kachel functioneert goed is alleen erg lawaaierig en dat komt voornamelijk van de diesel pomp . Nu hebben wij een stillere pomp besteld maar helaas doet deze het niet . En ja dan begint het we moeten speciale bestanden opsturen filmpje maken . Maar er is niets te filmen doet gewoon helemaal niets . Hun reactie ja nog een filmpje en wat is jullie order nr het staat gewoon bij hun in het systeem en als antwoord soms waterpomp dan diesel pomp nee de service is echt heel moeilijk voor een defecte pomp van 19 euro wat een bedrijf .
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben gemerkt dat het probleem dat u via e-mail hebt gemeld, is opgelost. We zijn blij dat uw probleem snel is opgelost. Mocht u nog vragen hebben, neem dan gerust contact met ons op.
Russell Cruson Russell Cruson
Won't run
Ja 8KW-Oranje
Unit won't start shows 03 code. Tried to upload video to the after sales site, but it doesn't work any better than the heater.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
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Ray Ray
Leaks exhaust into room, support wouldn't help
Ja 8KW-Oranje
Leaks exhaust and smells up my shop, customer support was useless, they required a video but closed the ticket before I had a chance to submit a video. Not that you could see the exhaust leaking out the heat side anyway I can just smell it. Do not recommend.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, thank you for your patience and cooperation. We're actively handling your concerns and striving to find a solution that satisfies you. Please check your ticket and email regularly for progress updates. For more questions or help, don't hesitate to contact us.
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Dan Dan
Very bare bones
Verticaal type Ja 8KW-Oranje
Does not come with DC power connectors(battery clips) Very unclear on how to prime and get started. Fuel hose was kinked and did not allow fuel to flow.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
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