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VEVOR Air Diesel Heater 12V 5-8KW, Diesel Air Heater, Standkachel, 0,16-0,62 l/u. Diesel Heater met LCD-scherm, afstandsbediening en Bluetooth-app.

Klantbeoordelingen voor VEVOR Air Diesel Heater 12V 5-8KW, Diesel Air Heater, Standkachel, 0,16-0,62 l/u. Diesel Heater met LCD-scherm, afstandsbediening en Bluetooth-app.

Ja 8KW-Oranje

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Vertaald
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dustybrown8 dustybrown8
The fact they don’t follow up
Verticaal type Ja 8KW-Oranje
Box was smashed. Not vevors fault but they aren’t getting back to me on a refund and replacement
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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frenkys140 frenkys140
Werkt niet. Helaas kapot geleverd
Verticaal type Nee 8KW-Rood
Helaas werkt deze niet. Geen vlam geen geluid. Nadat ik diesel er in had gedaan werkte die niet. Accu is vol helaas
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben een ticket aangemaakt om dit probleem op te volgen. Onze klantenservice neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Houd uw inbox in de gaten voor onze berichten.
ha*** ha***
Didn’t receive it
Ja 2KW-Oranje
I did not receive it they sent it back to sender today cause they couldn’t find my address and I was so mad I was looking forward to using it this winter in my car but I guess not I’m so frustrated
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vevorsucks Vevorsucks
Don't order anything from Vevor
Ja 8KW-Oranje
Garbage company, worst customer service experience ever. List my package and took weeks to resolve anything. Had to cancel my trip because they couldn't do their job.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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if*** if***
Item not arrived
Ja 8KW-Oranje
I never recive the item . slow communication, slow to resolve the isue and refund my money . Not a good experience here.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution. We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
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Andre Andre
Heater
Ja 8KW-Oranje
Perfect apparaat werkt na behoren en is snel geleverd handleiding is duidelijk alleen de brandstofslang heb ik niet gebruikt maar een betere erop gezet
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
Betsy Betsy
Becerra
Ja 8KW-Oranje
Necesito devolver los artículos y me estáis dando muchas vueltas y me liaís. No sé bien cómo logro devolverlo sin tantos mensajes aislados de vuestra parte!! 🙃
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
Vertaal de recensie naar Nederlands
Vertaald uit Spaans
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Kristen Kristen
Boat owner
Ja 8KW-Oranje
I bought this diesel heater for my boat to keep it warm in the winter because one of my friends has one that he says works great. His is the portable suitcase kind and he just puts it out on the deck of his sailboat in the cockpit area but I purchased this one to permanently install. It works really well a lot better than the electric heat I had before but my one issue with it is the software settings that you cannot change on the thermostat mode. It will run continuously because it will turn itself down to a very low power level that's not enough to raise the temperature even when it's 6-7° below your set temperature. 6-7° is a lot on a heating system and the tolerances are actually even more than that. Vevor should would do a firmware update and change it to where it will actually go to a higher power level than one or two when it's six or seven degrees below your set temperature because it should increase in power level if you're below the set temperature and it's not increasing any. Even if they put a delay in that if the thermostat doesn't detect the temperature change in say 5 minutes it should increase the power level by one until a increase is detected at least. M9st h9.e thermostats now have a 1 degree tolerance when calling for heat. Older thermostats were 2 or 3 degrees. The body will notice small differences in temperature change. So far the thermostat has been useless and I have to manually control the unit all the time to keep a stable temperature on my boat.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Caine  Laderer Caine Laderer
Construction owner
Ja 8KW-Oranje
Used it twice worked great, today got cold again fired up and keeps shutting off. Seems to be igniting issue. Kinda frustrating base used less than two tanks of fuel.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for your feedback. Please accept our apologies for any trouble. Our after-sales team is available for quick support via our online "Contact Us" page. We truly appreciate your understanding.
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Patriot Patriot
Bluetooth App lacks much-needed functionality!
Ja 8KW-Oranje
PROS: 1) Easy to install and uses only about 1/2 gallon per 12 hours on lowest setting; 2) The timer is easy to use and you do not have to reset it everyday (make sure you keep the thing fueled); 3) Aside from the fuel pump noise ALL of these types have, purrs like a kitten and VERY QUIET fan; 4) LOVE the two different modes of operation (e.g., set temperature or set operating level). CONS: 1) Temperature offset is only programmable from the hardwired controller and ONLY allows minus nine (-9) offset. For my needs need at least minus twenty-five (-25) offset and that is even with the controller remotely mounted; 2) The clock is HORRIBLY INACCURATE and advances 3-5 minutes per day. Would be superb if the Bluetooth app allowed programming features found on the hardwired controller; 3) Altitude displayed on APP is in meters only and temperature in Celcius only; 4) Need to be able to program timer (et al) from Bluetooth app (AirHeaterBLE); 5) The key-fob remote is terribly designed. If you accidentally touch "Off" the unit shuts down and you have to wait about 5 minutes to be able to restart. On the surface this does not sound like a problem until you find yourself fumbling around in the dark (nighttime) to try to increase/decrease the temperature and accidentally shut it down; 6) Need to be able to program clock from Bluetooth all (AirHeaterBLE). NOTES: 1) Overall a great item and could be FANTASTIC with a few updates to the Bluetooth app (AirHeaterBLE); 2) MOST significantly, needs to have the ability to set TEMPERATURE OFFSET up to -25 (minus twenty-five) degrees as the controller shows FAR hotter than actual temperature and that is even after mounting it far away from the heater; 3) The Bluetooth app needs to have an ADVANCED SETTINGS page where all the features can be changed/monitored appropriately. Doing this would be easier than an (impossible) firmware upgrade to the hardwired controller (i.e., those already out in the field). Would purchase again without hesitation, but sure hope they update the Bluetooth app and fix the clock innacuracy (maybe sync to phone time???).
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We appreciate you sharing your feedback. Sincere apologies for any trouble this may have caused. For quick support, please reach out via our online "Contact Us" section—our after-sales team is ready to help. Thank you for your understanding.
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