Beoordelingen voor VEVOR Air Diesel Heater 12V 5kW, Diesel Air Heater, Standkachel, 0,16-0,52 l/u. Diesel Heater met LCD-scherm, afstandsbediening en Bluetooth-app.

Cary

Mr

Type: Horizontaal type Bluetooth-app: JA Configuratie: 8KW-Oranje Geverifieerde aankoop

Not at all impressed. Features are great and price great but ran less that 2 gallons of fuel through it and now its throwing error codes E08. Battling with vevor now for 5 days and to no avail. Unit is less than a month old amd cant even get support or a return or a response back from them. Very frustrating as I've bought many things on vevor and never been dissatisfied. Customer support is a joke. I do believe this unit may have been flawed and just an issue with it as these seem to work well for people but the lack of cooperation from support is very sad.

0 mensen vonden dit nuttig

Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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Jason Williams

Purchaser

Type: Horizontaal type Bluetooth-app: JA Configuratie: 8KW-Oranje Geverifieerde aankoop

It doesn’t work

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Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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Wyatt Sprague

Does not work at all.

Type: Verticaal type Bluetooth-app: NEE Configuratie: 8KW-Oranje Geverifieerde aankoop

It will not power up. Nothing, checked power source, fuse, connection. Nothing on screen followed instructions. Im going to see how to get a replacement.

0 mensen vonden dit nuttig

Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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James Mudd

Junk company

Type: Horizontaal type Bluetooth-app: JA Configuratie: 8KW-Oranje Geverifieerde aankoop

Package arrived damaged and customer service is a joke. Even bought extended warranty. Wants me to send pics of damaged item. Then send me Package pics then did you troubleshoot the product. If I was a hvac technician I wouldn't need to return would I? Spent alot of money with them this past year but no more.

0 mensen vonden dit nuttig

Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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M

Crap

Type: Horizontaal type Bluetooth-app: JA Configuratie: 8KW-Oranje Geverifieerde aankoop

don’t buy from this company

0 mensen vonden dit nuttig

Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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Nicole Sidwell

Manager

Type: Verticaal type Bluetooth-app: NEE Configuratie: 8KW-Oranje Geverifieerde aankoop

Unreliable , not very good heat , technology over done ,won't start unless you spend 20 minutes and fiddle with it VERY DISAPPOINTED ☹️😔

0 mensen vonden dit nuttig

Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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Madison J

Ms

Bluetooth-app: JA Configuratie: 8KW-Oranje Geverifieerde aankoop

Had to get a handy friend to help me install this. It is NOT quick, easy, or convenient. I cannot recommend enough that you buy from someone else and do not purchase Vevor heaters. How the hell is this company suggesting to use a wire hanger to install the fuel port in the side of the fuel tank? It has to be pushed through from the inside out and you recommend a hanger?? Why as soon as I touched the bare wires to the recommend 12v battery the fuse broke instantly? Why does vevor not allow for returns/exchanges and why in gods name is this SO DIFFICULT to install and setup? Whoever designed this needs to be fired for lying on their resume, they are NOT an engineer, they are a CRACKHEAD

1 mensen vonden dit nuttig

Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Tyler Feather

Owner

Type: Verticaal type Bluetooth-app: NEE Configuratie: 8KW-Rood Geverifieerde aankoop

Worked for one day

0 mensen vonden dit nuttig

Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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Chris

Mr.

Type: Verticaal type Bluetooth-app: JA Configuratie: 8KW-Oranje Geverifieerde aankoop

Sets a error 5 code/ over heating after running five minutes on high

0 mensen vonden dit nuttig

Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Jacob vanness

Dead on arrival

Type: Horizontaal type Bluetooth-app: NEE Configuratie: 8KW-Oranje Geverifieerde aankoop

I ordered a second heater for my tiny home after fully seating up the machine it won’t power on I contacted customer support and have been getting the run around on a replacement heater

1 mensen vonden dit nuttig

Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

Vertaal de recensie naar Nederlands

Klantbeoordelingen voor VEVOR Air Diesel Heater 12V 5kW, Diesel Air Heater, Standkachel, 0,16-0,52 l/u. Diesel Heater met LCD-scherm, afstandsbediening en Bluetooth-app.

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