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VEVOR 1:10 schaal afstandsbediening auto, All Terrain 4WD Off-Road Monster Truck met 45° Wheelie & 2 accu's, 38 km/u hoge snelheid speelgoedauto - Ideaal voor kinderen vanaf 8 jaar, IPX4

Klantbeoordelingen voor VEVOR 1:10 schaal afstandsbediening auto, All Terrain 4WD Off-Road Monster Truck met 45° Wheelie & 2 accu's, 38 km/u hoge snelheid speelgoedauto - Ideaal voor kinderen vanaf 8 jaar, IPX4

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Troy Duede Troy Duede
Hand held remote not working
Hand held remote not working after 1 day of using
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David Cline David Cline
?
Never received product. Reached out for updated tracking and I was told there was a problem in shipping. Canceled order after 2 weeks.
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Antwoord van de klantenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Wesley Wesley
Mr
Was fun for 2 minutes, first time it rolled over it stopped working. I'd avoid this one at this price point.
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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jab8778 jab8778
Less than 15 minutes run time
This may be why this was on clearance; the battery life is horrible. By the time my two grandchildren learned how to operate it once around the backyard (less than 15 minutes), the battery was dead. It is super fast and responsive, but it takes all the fun out of it if you have to take it apart to replace the battery for such a short amount of actual time, then have to wait three hours to charge.
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Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Jason Jason
Disappointed
I would love to leave a real review. However I never recieved my rc truck. FedEx said they delivered it. But getting my money back and proving i did not receive something was very difficult. Customer service was very long and difficult. I did eventually get a refund.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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