Klantbeoordelingen voor VEVOR Aardewerk Wiel 35 cm Keramisch Wiel, 450 W 0-300 omw/min Keramische Machine, 0-20 cm Heftafel Aardewerk Wiel Machine, met Voetpedaal & Afneembare Kom & Beeldhouwgereedschap Accessoirekit, Wit

Arrived with power ad direction switches broken off and no apparent damage from shipping. Contacted customer service and supposed to get new parts to fix the problem. Hopefully I can fix it when I get the “parts”. Not very happy at this point as it was a Christmas gift for my granddaughter. Tried to include pictures but won’t let me.

n achetez surtout pas c est une catastrophe c est un jouet qui tombe en panne des qu' on l utilise un peu............ une catastrophe ............si vous voulez perdre de l'argent allez y !!! je suis très déçu de ce produit...

K ben er niet over te spreken, na 1 min draaien begaf de motor het, verbrande en kortsluiting en ik heb tevergeefs klantendienst proberen te bereiken maar was heel moeilijk en k heb t oogegeven, ik vind het allemaal heeeeel verdacht

Article qui ne fonctionne pas. Aucune réponse ni sur le remboursement ni sur le renvoie de larticle. Depuis une semaine je n'ai aucune réponse sur la procédure de renvoi ni de remboursement.

Wheel was wobbly and made a clunking sound. First the service provider tried to convince me that this was normal. Then when I asked for a refund to send the wheel back, they declined to give me a refund to send the wheel back. They only gave me the option to get not even half of my money back and keep the wheel or get sent a new one with no refund. I opted for the new one and they sent me a second wobbly wheel that had a clunking sound . After this, I gave up. Not shopping from this company again.

The basin leaks. There is a defect at the joint because the plastic is warped. After inquiring with customer support, their response was that it was normal for it to leak. Literally word for word customer support said “it is normal for it to leak”. I am new to the pottery world but I’m pretty sure this is not suppose to be normal. Maybe it is normal for all vevor products which is concerning.

I received a defective pottery wheel. I worked with customer service for over two months, during which time they repeatedly asked me to make repairs myself, even after I said I was not willing/able to do so. My dad (who is very handy) helped me. He determined the problem is that key components were incorrectly shimmed, and this is a major repair. The wheel could not have been tested prior to shipment. Even though I originally contacted customer service within the 30-day window required in Vevor's return policy, and the support techs agreed the wheel is defective, Vevor has flat-out refused to honor their own policy. They will not let me return for a full refund. They offered to give me $20 as compensation to keep the defective pottery wheel. When I refused, they offered me $45. It is insulting. They should have given me the full refund AND an additional $45 for all the time my dad spent attempting repairs for them.