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VEVOR 7-in-1 WLAN-weerstation 186 mm (7 in) TFT-display draadloze buitensensor IPX6

Klantbeoordelingen voor VEVOR 7-in-1 WLAN-weerstation 186 mm (7 in) TFT-display draadloze buitensensor IPX6

7-in-1 sensor (op zonne-energie) Wifi (geen app) 7-inch TFT-scherm

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DJ DJ
Bought three of these two were defective
I bought these as gifts and one for myself. The one that I installed in my house works great. Both of the ones I chose to give away broke. They failed in the same manner, the screen touch buttons failed and they displayed weird characters on the screen. When I tried to return the first broken one I was given the runaround and then finally I was told that I had waited too long to return it. For the second one they were giving me the same runaround we exchanged over 30 emails, finally I disputed the charge. Very shady company with very shady return policy
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Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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jw jw
owner
piece of junk . have reprogramed multiple times changed batteries still only reads indoor temperatureand wind speed only!
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Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Joey Joey
Never received item
I was so excited to get this weather station put up, but over a month later I still have not received it. Customer service has also been somewhat poor in regards to this particular order.
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Antwoord van de klantenservice: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Not Happy Not Happy
Poor service
I wouldn't know how this product performs as I never received it. Shipped to the wrong address. No update from Vevor or Couriers Please until I chased up. At which point they knew they had delivered to the wrong place but instead of redelivering, they returned to sender!!!
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Antwoord van de klantenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Blue Stoker Blue Stoker
MR
All up it is a piece of shit, bought this model for its connectivity. But with poor instructions, fuck all support and inability to connect I would not waste your money on purchasing this model. As a standalone to its dedicated interface, it appears to work well.
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Antwoord van de klantenservice: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Marek Niebudek Marek Niebudek
Mrs
Not received , very uncomfortable, untrust company dill with
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Antwoord van de klantenservice: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Yiwa Yiwa
Broke in less than a year.
The unit was OK at first. Had terrible problems getting it online via wi-fi, other set up quick and easy, did get the wind direction fin replaced few months back by Vevor, when it broke in a average wind storm. The new fin works great no issues. Went though few 30 to 40 mph wind. The problem happened few days back when the outside temperature got stuck on 42.9 degrees when it's 32 to 38 outside, the other function works, but the outside temperature and humidity flashes and is not correct. I tried to contact Vevor but the request form won't accept any of the photos they require to file the request. I used the camera function on the Vevor app with the same results. I'm not happy that the unit literally broke at the year mark. This is great place for green house plastics and other hardware stuff, but probably be shopping at another place for electrical and mechanical product. The last weather station I bough lasted 4 years, and the cost wasn't much different.
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Antwoord van de klantenservice: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use..We have created a ticket for you to follow up on this issue. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
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Celticlady Celticlady
Ms
The installation was easy. The user manual and set up is a nightmare. Spent 3 hrs trying to make it work. The screen is lying on the shelf unplugged. Useless Going to have to hire a computer geek to translate the gobbdygook
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Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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SD Tom SD Tom
Dude
Good functions and easy to setup. The Smart Home app for remote viewing is pretty limited and clunky to use. The history days is worthless because it updates so seldom. I have it one star because the wind speed reading was clearly low (like half of actual). Their customer service was responsive but unhelpful. After a lot of back and forth they have me a full refund. Never offered to replace it and never told me if I have a bad unit or the design is poor. So now I'm shipping for a different brand.
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Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Steve Hobrecker Steve Hobrecker
Owner
Connection to internet and sensor very poor and inconsistent temperature readings
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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