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VEVOR 62cc benzinekettingzaag, 508 mm kettingzaag, krachtige zaag van 3,6 pk met antisliphandgreep, twee brandstoftanks en noodstopfunctie, max. 11.800 tpm, voor houtkap, snoeien en ruimen van bomen

Klantbeoordelingen voor VEVOR 62cc benzinekettingzaag, 508 mm kettingzaag, krachtige zaag van 3,6 pk met antisliphandgreep, twee brandstoftanks en noodstopfunctie, max. 11.800 tpm, voor houtkap, snoeien en ruimen van bomen

62cc-20 inch

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Virgil Virgil
Not ammused
Got this saw after giving previous one away. Second time starting it sounded like mechanical breakage. Has no power and does random clanking sound. Support considers situation resolved when its not. Tries to say close choke... worthless tool now unless i use it like a sword. Taking business elsewhere.
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Danny Danny
Broke handle
The handle on this saw gave up on life after about four tanks of gas. I had it wedged in a limb (as one does), and when I tried to pull it free, the handle decided it had seen enough and slid off about four inches — yanking the wires right out of the on/off switch. At that point, the saw was about as useful as a paperweight with confidence issues. Vevor offered to send me a replacement handle, which would’ve been great if the wires hadn’t also gone on strike. Their next solution? Offering me $28 to hunt for parts locally and fix it myself, as if I had a chainsaw repair shop in my back pocket. I even bought the warranty because I suspected this thing might not survive long — and guess what? Not once did they offer to replace the whole saw. That $10 warranty might as well have been a donation. Unless you enjoy wasting money or need a prop for a “How Not to Build a Chainsaw” documentary, avoid this saw. I’ll give credit where it’s due: the chain stayed sharp through four tanks of gas… but the rest of the saw apparently wasn’t up for the same commitment.
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Christopher Brothers Christopher Brothers
Buyer
VERY BAD PURCHASE. VERY BAD SENT MESSAGE TO THEM THEY RETURN MAKE SURE IT HAS GAS AND TURN CHOKE OFF. I SENT A VIDEO OF FUEL RUNNING STRAIGHT OUT EXHAST BUT THEY WANTED TO HEAR NOTHING SO BUYER BEWARE DO NOT BUT THIS JUNK DO NOT BUY THIS JUNK DO NOT WASTE YOUR MONEY DO NOT BUY
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Steve Steve
Mr.
I ordered my Vevor gas chainsaw on October 26th. It never came. I finally got my refund but was not ale to talk to a real person. It was supposed to be a gift but again, it was never received. I paid $70 forth delivery. Luckily that was refunded as wel. I will never buy anything from this company.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Mike Johnson Mike Johnson
No
Will not start. Have reached out for help. Got a reply to provide a video of the issue. I tired to so but they didn't provide a email to provide the video link. So at this time I very disappointed. Will not purchase anything else with a gas engine.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Quothraven Quothraven
Dead out of the boxc
I have owned more than 20 gas powered chainsaws over a period of 55 years. This was the first one to be dead out of the box. Considering the low price, I didn't expect top quality. However, I worked with the saw off and on for days. I used fresh 40:1 gas/oil mix and followed all the starting instructions. I tried a new spark plug. However, the plug was not producing a spark. I believe the ignition coil was defective. Also, the trigger lock did not work. Thankfully, after several back and forth messages, Vevor customer service came through and refunded my purchase price. Unless you want to risk a similar experience, I would not recommend purchasing this saw.
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Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Zee Zee
Job
I never received my item. I asked for a refund, then. They said that they would give me 30% off of the item and for me to return the item and then they give me the other remaining balance so I canceled the order and I went to the bank and put it as fraud protection, very unhappy with them be aware. Of the schemes they have going on
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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kevin chadick kevin chadick
Chainsaw
Have. Not received yet.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Irvin Surber Irvin Surber
Chainsaw
I used it once and had problems with the chain running through the bar,can't use it now.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jim Jim
Owner
Saw was not usable bar and chain did not fit
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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