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VEVOR 62cc benzinekettingzaag, 508 mm kettingzaag, krachtige zaag van 3,6 pk met antisliphandgreep, twee brandstoftanks en noodstopfunctie, max. 11.800 tpm, voor houtkap, snoeien en ruimen van bomen

Klantbeoordelingen voor VEVOR 62cc benzinekettingzaag, 508 mm kettingzaag, krachtige zaag van 3,6 pk met antisliphandgreep, twee brandstoftanks en noodstopfunctie, max. 11.800 tpm, voor houtkap, snoeien en ruimen van bomen

62cc-20 inch

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Carey Bishop Carey Bishop
Homeowner
Saw would not start. Seems like it is not firing
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Matt Matt
Mr
Won’t start out of the box. Tried for hours and watched videos but the chainsaw doesn’t start or turn over. I’ve run out of options to get it started
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Telly Andersen Telly Andersen
Rat og pedaltramper
58 cc-20 inch (Nieuw)
Jeg kan ikke starte den. Har forsøgt flere gange at skrive til Vevor for at returnere den men hører ikke noget fra dem
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Vi har modtaget din sag og har fortsat kommunikationen om problemet. Vi anmoder i øjeblikket om detaljerede oplysninger via e-mail for at løse det og afventer dit svar. Du kan være sikker på, at vi følger op, indtil problemet er fuldt løst – følg venligst med på svar på sager og e-mail-advarsler.
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Michael Barragan Michael Barragan
20in chainsaw
1st day out the box I tried to turn on. I did exactly how the instructions said to do. Watched the videos and it never turned on. Im trying to do a return and of course I haven't gotten a response to do so or package information to send it to.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Jesse Martin Jesse Martin
Not good
Used it once. Chain brake malfunctioned. Sitting in my shop unusable. Tried to contact Vevor. Make it impossible to get a response. Purchased about a month ago. Pay a little more for better craftsmanship and service. That is my review!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ronnie Newman Ronnie Newman
Mr
The second time I used it it got pinched and when I pulled it out it fell apart
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Larry maples Larry maples
No crank 2nd use …JUNK!!!!
Iv used it a total of 30 mins the first time . Went to crank it a month after and doesn’t crank . Iv bought a good bit of VEVOR but will never touch anything they have again.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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bob bob
owner
i never received chain saw!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Stan  Bostic Stan Bostic
Mr
I was so excited to order and receive the chain saw's only to be truly disappointed during the first use and subsequent request for service. The chain malfunctioned. I sent a report and pictures as requested not once but three times without getting resolution. I am a buying Pro with both Lowe's and Home Depot spending $25K/ year. I was so looking forward to giving some of that business to Vevor but I cannot even get a reply to a phone call, letter or email. I have even tried to return the saw for a full refund. I guess its true what the bad reviews are saying about Vevor
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Cory Douglass Cory Douglass
20” chainsaw
I just received the new 20” vevor chainsaw. I was excited to use it so I put it together and had a buddy over to see it. We followed the instructions to start it and both of us pulled it for 45 minutes and couldn’t get it to start. I have owned many chainsaws and never had this issue. Then you can’t talk to a person you get a bot and download a video. Just for the bot to say that now I have to wait 24-48 hours for an email. Not great customer service or first time experience. Don’t think I will but from them again.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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