Klantbeoordelingen voor VEVOR 62cc benzinekettingzaag, 508 mm kettingzaag, krachtige zaag van 3,6 pk met antisliphandgreep, twee brandstoftanks en noodstopfunctie, max. 11.800 tpm, voor houtkap, snoeien en ruimen van bomen

Absolute junk!! Didn't last through 4 trees. I wouldn't pay $10 for this trash. Hopefully I get a refund, if not, straight to the dump site this is going.

will not start, nada, nothing

The product itself appears to be reasonably well constructed. The materials and overall build quality seem acceptable for the price, and my initial impression was generally positive. Unfortunately, that impression quickly changed when the starter cord broke during the very first attempt to start the machine. A brand-new product simply should not fail before it can even be put into service. While an occasional manufacturing defect is understandable, how a company handles that defect is equally important. I contacted VEVOR, expecting a relatively straightforward resolution. Instead, the process dragged on for several weeks. Initially, they offered to send a replacement part, which never arrived. Eventually, they offered to replace the entire unit, but by that point I had grown tired of waiting and simply repaired the cord myself. To their credit, VEVOR did offer a $25 refund for the inconvenience, which I appreciate. However, that doesn't change the fact that resolving a relatively simple issue became unnecessarily frustrating and time-consuming. In my opinion, the appropriate response when a brand-new machine fails immediately would be to expedite a replacement unit and provide a prepaid return label for the defective one. That would have resolved the issue quickly, demonstrated confidence in their products, and left the customer with a much more favorable impression. Ultimately, I don't consider this a poorly constructed product, at least based on its initial appearance. However, the immediate failure raises legitimate questions about quality control, and the prolonged resolution process leaves considerable room for improvement. My biggest disappointment wasn't necessarily that something broke. Defects happen. It was that VEVOR took several weeks to address a problem that should have been resolved promptly and with minimal inconvenience to the customer.

Junk won’t even start

De gebruiker heeft geen schriftelijke opmerkingen achtergelaten.

I honestly had high expectations for this saw givin everything I saw and read online . But upon arrival I read manual put saw together after about 20 to 25 pulls it finally kicked over and after allowing it to warm up I began cutting some timber for maybe 10 minutes sat the saw down did something and the next time I tried to starting it did start but the pull rope waa left to dangle probably half its length and no matter what I do it refused to retract . Which has left me unable to start the saw and use it . Very disappointed

Got the saw and put it together. filled with fuel and it started rather easy, but it will not stay running. not sure what I'm supposed to do with a saw that doesn't run

Horrible saw. The hole in the blade does not match the adjust pin, so you can’t get the saw together. I asked for them to send me another blade, but they refused. I drilled a hole that matched up, but found out that the small bar that adjusts the chainsaw blade is bent and won’t work. So now I have to repack the saw and spend my time to return it to a FedEx delivery spot in order to get my money back. Horrible product and customer service is poor, at best. Just emails back and forth. No contact with an actual person. I would stay away from any chainsaws from this company. Hopefully, their other products work better.

Chainsaw will run for a few minutes, cuts out and then wont restart. I followed all instructions and tried ti break in with a 25:1 ratio before moving ti 40:1. Gass was fresh, bar oil has been kept full. I inly made it halfway through the initial cut in a 26” log. I will be looking to return if possible.

Not a great start 1st order and the chainsaw is missing 3 small parts Customer service not much help so far