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VEVOR 58 cc benzinekettingzaag, 508 mm kettingzaag, krachtige zaag van 2,7 pk met antisliphandgreep, twee brandstoftanks en noodstopfunctie, max. 11.800 tpm voor houtkap, snoeien en ruimen van bomen

Klantbeoordelingen voor VEVOR 58 cc benzinekettingzaag, 508 mm kettingzaag, krachtige zaag van 2,7 pk met antisliphandgreep, twee brandstoftanks en noodstopfunctie, max. 11.800 tpm voor houtkap, snoeien en ruimen van bomen

58 cc-20 inch (Nieuw)

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Vernon wilder Vernon wilder
Had some problems with it.
Was using it and started idling high and then wouldn't start. After taking it apart, found air filter crushed in housing, mounting nut not connected, saw dust in carburetor. Cleaned out carburetor, was able to get filter bent back to somewhat working condition and now saw works. All I got from Vevor support was some automated messages on how to get it unflooded. Not even a free filter to replace the one sent crushed. By the way,this saw is very loud compared to my other saws.
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Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Cindy Cindy
Won’t start within first month
Only used it a couple times, now it won’t start and support is a joke. They want a video for an already known problem.
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Juan  Ortiz Juan Ortiz
Mr
Couldn’t get it started for days. Finally my son came over. We got it started and it started leaking gas soaking the bottom of the handle and dripping to the ground.. unfortunately the unit must be defective and knee replacement
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Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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John Welch John Welch
Broken
The gas tank has a hole in the side of it. The company takes at least 2 days to return messages. They are sending a new gas tank that I have to install. Less than a month old. There is no customer service phone support. After 2 different messages with pictures stating the gas tank has a hole, they stated they would send a new bar oil reserve tank. Again took 2 more messages to get them to send a new fuel tank.
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Thomas Taddei Thomas Taddei
Owner
Pulled it twice pull start broke fixed same problem.unable to use it
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Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kevin Raysome Kevin Raysome
Chain saw wouldn't stay running
Bought this saw in September and open box on 1 / 11 / 26 chain saw not what the video shows. I would not recommend this saw for any project.
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Rose Kackley Rose Kackley
Mrs
Recoil spring broke after 2 pulls. Did not even use the saw
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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SEIGLE SEIGLE
Grég
62cc-20 inch
Le pot d'échappement a brulé les plastiques carter frein de chaîne et carter pot d'échappement⚠️ : sur du bois sec. Je ne peux pas mettre de photos et vidéo dans la case "Mettre des images"
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Antwoord van de klantenservice: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Jan-olof Fagerlund Jan-olof Fagerlund
Wont start after short stop
62cc-20 inch
The saw starts easily when cold and runs well. However, if I stop it and let it sit for a few minutes while still warm, it will not start again. I have to wait a long time for it to cool down completely before it will start. This is very frustrating in practical use, as it causes unnecessary downtime and makes the saw unreliable for continuous work.
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Antwoord van de klantenservice: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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dave dave
farmer
Bought a 52 cc chainsaw,it runs fine but the reciol starter failed on the second time i used it,dont know if there is any type of warrenty yet.If it waSNT FOR THAT I WOULD GIVE IT 5 STARS!
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Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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