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VEVOR Trailer Dolly, 544 kg disseldraagvermogen, 460 & 560 mm verstelbare hoogte, 50,8 mm kogel, 386 mm luchtbanden, koolstofstaal, voor het verplaatsen van campertrailers

Klantbeoordelingen voor VEVOR Trailer Dolly, 544 kg disseldraagvermogen, 460 & 560 mm verstelbare hoogte, 50,8 mm kogel, 386 mm luchtbanden, koolstofstaal, voor het verplaatsen van campertrailers

544.31 kg

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Tony Coppolaro Tony Coppolaro
Mr
544.31 kg
Delivery of the trailer-dolly was good considering I live in a regional rural town. The trailer-dolly is well constructed and finished. The issue that I encountered was while manoeuvring an 8ft x 5ft box trailer, there's not enough clearance for the dolly wheels to freely move under the A-frame/hitch to perform tight turns. A suggestion to the manufacturer, is increase the height of the towball mount?
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Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Dude Dude
Built
544.31 kg
I like the overall build of this but cannot pull my boat by myself through soft grass. Probably works great on the right terrain.
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Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Dylan Dylan
Decent Product
544.31 kg
The price for what it is, is ok. I bought it with the intentions of moving my 18 1/2 foot boat in and out of garage. Doesn’t work as easy as I thought on any sort of incline I have a smooth paved driveway with the slightest incline to get into my garage and have to build some momentum to get it in. For moving light utility trailers it’s great but anything heavy it becomes tough, and the small swivelling caster wheel has a tendency to come off the ground.. so definitely be aware of that
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Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Raymond Raymond
Poor Design
544.31 kg
Received the dolly and was missing the bracket and hardware for the caster wheel. Contacted customer service via chat and they were able to ship me the missing pieces. Completed assembly and went to use the first time and bent the handle in the process. The handle is made to only withstand downward pressure when lifting the trailer. Once I attempted to push the trailer with the handle it folded over/bent. Handle is poorly designed and it took me having to weld it along the bracket to make it functional for both pulling and pushing trailer around. Not sure if bad design counts as poor quality so I rated it good quality because the rest of the product is good and a good value.
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Antwoord van de klantenservice: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Brady Brady
Bad Tire
544.31 kg
Inner tube of tire had a large hole that couldn’t be patched. Owned it for a month and used twice. Costed almost $30 to replace tube
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Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Anthony Catanzariti Anthony Catanzariti
Do not use for more then 1000lbs
544.31 kg
I was moving my boat and the plate that the ball is screwed into just snapped out. It had 4 tack welds holding in the stem. It was the first time I used it. I think for something small it could be OK. My boat and trailer weighs 3000lbs . Tongue weight is like 300lbs I lift it by hand. If you need something strong and heavy duty this is not it.
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Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Les Les
HORRIBLE COMPANY
544.31 kg
HORRIBLE COMPANY 1
I purchased the Heavy Duty Dolly from VEVOR. STAY AWAY FROM VEVOR. They do NOT stand behind their products. Their customer service is a constant circle of uselessness. The product came with a bad tire(had a hole in it). All I wanted was a replacement tire. THe online CHAT team kept saying that the email team had to handle it. The email team would not respond to me. On my second day with this. This should have been a easy fix. The company has no 1800 number to call, their customer service team purposefully sends you in circle. At one point they wanted a video of the defect. How do you take a video of a pinhole leak in a tire inside the rim? They were just trying to hope I give up. This company is NOT reputable and will just take your money. I tried multiple emails, online chats, all to no evail. DONT BUY VEVOR!!!!! By the way, their next step will be to reply to this review saying how sorry they are to hear, blah blah blah. Again, all someone had to do was email me and say "So sorry you had to deal with this, I have expedited shipped you a replacement. You should see it in the next day or two." I was not interested in a refund, just give me what I paid for!
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Guy Guy
Homeowner
544.31 kg
Before this, I was happy with my purchases from Vevor. This however, is disappointing. Not to mention, I tried chatting with an agent and the app kept dying, so this experience has not been the best. And now I can’t even upload a picture to show you but basically the shaft for the trailer dolly came broken. Looks like a bad weld maybe.
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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