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VEVOR 52cc benzinekettingzaag, 455 mm kettingzaag, 2,4 pk zaag met antisliphandgreep, dubbele brandstoftanks en noodstopfunctie, max. 11.800 tpm, voor houtkap, snoeien en ruimen van bomen

Klantbeoordelingen voor VEVOR 52cc benzinekettingzaag, 455 mm kettingzaag, 2,4 pk zaag met antisliphandgreep, dubbele brandstoftanks en noodstopfunctie, max. 11.800 tpm, voor houtkap, snoeien en ruimen van bomen

52 cc-18 inch (Nieuw)

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Vertaal alle recensies naar Nederlands
Vertaald
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bbramer1357 bbramer1357
saw doesn’t work….
about 2days ago it doesn’t seem to work I need to seed back for a refund….
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,Thank you for sharing your feedback! We strive to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts.To ensure your feedback is properly addressed, we will create a support ticket for your case. Our customer support team will contact you via the email associated with your order within 24 hours and keep you updated throughout the process, and work with you until the issue is fully resolved. Please keep an eye on your inbox for our messages.Thank you for your understanding and support. We truly appreciate your patience and the opportunity to assist you.
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girouard.emmanuel0607 girouard.emmanuel0607
Tronçonneuse de merde
40cc-14 inch
Jamais réussi a mètre la tronçonneuse en route sa fais 20 an que je fais dû bois des tronçonneuse j'en n'ai u c'est la première qui va a la déchetterie merci
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client a été décevante ; nous prenons vos remarques très au sérieux. Merci beaucoup de nous en avoir fait part : vos retours sont essentiels pour nous aider à corriger la situation et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par échanges d'e-mails. Nous sommes ravis que votre souci ait été pris en charge rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Merino Merino
Lo barato sale caro
58 cc-20 inch (Nieuw)
Compré la motosierra para un trabajo puntual, nunca llegó, tuve que comprar de un día para otro otra motosierra al doble de precio en una tienda local
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hemos observado que el problema que usted reportó ha quedado resuelto a través de nuestra comunicación por correo electrónico. Nos complace saber que su incidencia fue atendida con prontitud. Si tiene alguna otra consulta, no dude en ponerse en contacto con nosotros nuevamente. Asimismo, le ofrecemos nuestras más sinceras disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de lo sucedido y se lo comunicaremos a nuestro socio logístico con el fin de optimizar el proceso de entrega. Agradecemos sus comentarios, ya que nos ayudan a mejorar nuestros servicios.
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Tommy Thompson Tommy Thompson
Trash
Absolute junk!! Didn't last through 4 trees. I wouldn't pay $10 for this trash. Hopefully I get a refund, if not, straight to the dump site this is going.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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lightdude7777 lightdude7777
worthless
will not start, nada, nothing
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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Stush Stush
OK Build Quality, but Disappointing Reliability/CS
The product itself appears to be reasonably well constructed. The materials and overall build quality seem acceptable for the price, and my initial impression was generally positive. Unfortunately, that impression quickly changed when the starter cord broke during the very first attempt to start the machine. A brand-new product simply should not fail before it can even be put into service. While an occasional manufacturing defect is understandable, how a company handles that defect is equally important. I contacted VEVOR, expecting a relatively straightforward resolution. Instead, the process dragged on for several weeks. Initially, they offered to send a replacement part, which never arrived. Eventually, they offered to replace the entire unit, but by that point I had grown tired of waiting and simply repaired the cord myself. To their credit, VEVOR did offer a $25 refund for the inconvenience, which I appreciate. However, that doesn't change the fact that resolving a relatively simple issue became unnecessarily frustrating and time-consuming. In my opinion, the appropriate response when a brand-new machine fails immediately would be to expedite a replacement unit and provide a prepaid return label for the defective one. That would have resolved the issue quickly, demonstrated confidence in their products, and left the customer with a much more favorable impression. Ultimately, I don't consider this a poorly constructed product, at least based on its initial appearance. However, the immediate failure raises legitimate questions about quality control, and the prolonged resolution process leaves considerable room for improvement. My biggest disappointment wasn't necessarily that something broke. Defects happen. It was that VEVOR took several weeks to address a problem that should have been resolved promptly and with minimal inconvenience to the customer.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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greganderson2448 greganderson2448
Don’t purchase
Junk won’t even start
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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williamepp williamepp
De gebruiker heeft geen schriftelijke opmerkingen achtergelaten.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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sh*** sh***
Vevor left me hanging
I honestly had high expectations for this saw givin everything I saw and read online . But upon arrival I read manual put saw together after about 20 to 25 pulls it finally kicked over and after allowing it to warm up I began cutting some timber for maybe 10 minutes sat the saw down did something and the next time I tried to starting it did start but the pull rope waa left to dangle probably half its length and no matter what I do it refused to retract . Which has left me unable to start the saw and use it . Very disappointed
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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flo.brissaud1687 flo.brissaud1687
Remplacement de la pièce ou reprise de l appareil
62cc-20 inch
Aucune utilisation pour instant car au premiers coup de lanceur une pièce c est cassée
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
Vertaal de recensie naar Nederlands
Vertaald uit Frans
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