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VEVOR Deck Balusters, 51 stuks metalen dekstangen, 32,25" x 1" trapleuningen met schroeven, ijzeren dekleuning voor houten en composiet dekken, stijlvolle leuning voor buitentrappen

Klantbeoordelingen voor VEVOR Deck Balusters, 51 stuks metalen dekstangen, 32,25" x 1" trapleuningen met schroeven, ijzeren dekleuning voor houten en composiet dekken, stijlvolle leuning voor buitentrappen

51 STUKS

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Rick Allen Rick Allen
Owner
These were the wrong parts for me. I tried to return them. You guys offered me a partial refund. I countered, and you guys ghosted me. So my ratings is pretty low because of that. And I’m stuck with these balusters I can’t use. I was willing to pay for shipping to get them back to you. It’s the ghosting part that I’m having a difficult time with. If you’d like to give me a call to talk about it my phone number is 541-729-0429. My name is Rick Allen.
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Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tresa Davis Tresa Davis
Purchaser
These ballisters look amazing from a distance adding a look of elegance to the overall deck. However up close the quality of them leaves much to be desired. The lengths of them are not consistent.. some are longer and some are shorter. There were no screws in a couple of the boxes, but the screws that were included broke too easily. The quality of these were much less than the ones i bought a couple years ago for the back deck. Was very disappointed this time
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jason Jason
Flimsy
Very thin. I thought it was plastic at first because it bends so much. Not happy.
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Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Disappointed Disappointed
Owner
This railing spindle is a very thin metal that bends easily. I was disappointed in the quality. It does not even hold up to leaning against it with your hand. The price of this product is what you would expect of a higher quality metal. I do not recommend this item. It will not be safe for protecting on a railing.
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Rob Stevenson Rob Stevenson
Mr
Product was very thin and I tried to return and they refused a refund. The quality was very flemsey after they refused the return I took one and was able to bend it in two with my hands. Would not recommend buying from this Chinese company
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Antwoord van de klantenservice: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Bobby May Bobby May
Mr
Need to return. Have not had good customer service. I get a hundred emails but can’t get a return label
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