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VEVOR Deck Balusters, 51 stuks metalen dekstangen, 32,25" x 1" trapleuningen met schroeven, ijzeren dekleuning voor houten en composiet dekken, stijlvolle leuning voor buitentrappen

Klantbeoordelingen voor VEVOR Deck Balusters, 51 stuks metalen dekstangen, 32,25" x 1" trapleuningen met schroeven, ijzeren dekleuning voor houten en composiet dekken, stijlvolle leuning voor buitentrappen

51 STUKS

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Tony Tony
Mr.
I found the Vevor Deck Baluaters very easy to use and set up. The entire process went very quick. I think an improvement could be made of the pre drilled holes on the Balusters could have a small counter sink hole for the screws that were enclosed would set in and better give a smoother look to the finished product. It would also help if a few extra screws were added to the packet. The number of screws were exactly the number required to complete the job: sometimes when working on a grassy job site items seem to disappear.
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Brenda R. Wheeler Brenda R. Wheeler
Mrs.
The balusters are thinner than expected. We purchased 305 units of the 29.5” size / 5 packs of 61. We will likely be short 14 balusters. The 29.5” balusters are only sold in a pack of 61 - I made several attempts to contact customer service to purchase a smaller quantity with no results. I am very disappointed in the lack of customer service.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Losemyinformation Losemyinformation
Horrible service
Customer service sucks and they will not make any effort to assist you. I also asked to never be contacted again...but here we are. Same issue.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Losemyinformation Losemyinformation
Horrible service
Customer service sucks and they will not make any effort to assist you. I also asked to never be contacted again...but here we are. 2 orders, same project.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Losemyinformation Losemyinformation
Horrible service
Customer service sucks and they will not make any effort to assist you. I also asked to never be contacted again...but here we are.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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d.e.a.r.remodelers d.e.a.r.remodelers
How to know if my items are delayed or what happened to the other box
Received four boxes ordered five boxes and this is terrible set up of trying to get ahold of someone
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Di*** Di***
Cheap screws
Cheap screws 1
Flimsy and the screws are breaking off randomly. We didn’t put any strain on the baluster when installing so the screws shouldn’t be breaking. Cheapo materials
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Kirt klug Kirt klug
Manager
Very disappointed, I ordered these 2 years ago to do. My backdeck do the same with my front deck this year. Whenr on their website, click order again. And when they came in, they were different than the first time I had him. So now I have a full case I can't use.
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Antwoord van de klantenservice: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
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3 stars due to foreseen future integrity issues 3 stars due to foreseen future integrity issues
Vevor Deck Balusters
I bough these to keep the dogs out of my wife's garden. They work, but they are flimsy even after securing them with 4 screws Also... the screws are not wood screws, they are machine screws. My suggestion would be to buy 1 1/4" wood or deck screws in black so that you do not have to worry about the integrity of your railing a year from now.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
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DC DC
Not the greatest
Product is decent. I bought these balusters to match my existing ones. They were quite a bit thinner and lighter so I ended up replacing my old ones on one site of the deck so that they all match. The enclosed screws were garbage as the heads broke off quite easily. I do not recommend using the enclosed screws.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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