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VEVOR Pijpinspectiecamera 50m 9 inch inspectiecamera 1 megapixel rioolcamera 720p endoscoopcamera 12V 4500mAh lithiumbatterij 6 uur gebruiksduur Pijpinspectiecamera IP68 voor rioleringen, afvoersystemen en afvoeren

Klantbeoordelingen voor VEVOR Pijpinspectiecamera 50m 9 inch inspectiecamera 1 megapixel rioolcamera 720p endoscoopcamera 12V 4500mAh lithiumbatterij 6 uur gebruiksduur Pijpinspectiecamera IP68 voor rioleringen, afvoersystemen en afvoeren

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Eric Dovell Eric Dovell
Business owner
The camera image looks great but the cord isn’t strong enough. We could only push it to 45 feet. I don’t know why they sell them with 300 foot cords we couldn’t even make it past 50 feet. I wouldn’t buy again.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Mike
Sonde doesn’t work. No way to locate camera head.
I’ve received the camera, the cameras location function is not working. I have reached out to customer support multiple times and they say they will reach back out in 48 hrs but that hasnt happened yet. I just got this new camera and wasted my money. No support
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Doug Regier Doug Regier
Unbelievable
I have never experienced such service. No way of talking to tech support on phone. All is emails to China. And they either lack knowledge or ability to understand English. . Almost a month into this and no further ahead than day one. They only sent part of what they said Ii needed. They said do the repairs and get back to them if it doesn’t work for a new solution. I can’t fix what I don’t have. . This unit was used about 10 times and now it goes to the recycling.bin
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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jack jack
mr
received a faulty item that never worked. contacted customer service right away and they refuse to issue a refund and its been over a month and they keep on stalling
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Greg Greg
Owner
Camera screen already stopped working starts up with vevor logo quick and then goes black
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Collen Sebulsky Collen Sebulsky
Vevor Customer service doesn’t address issues in a timely manner
My sewer camera that I bought about a month ago is having issues not working not charging and they’re convinced it’s the monitor when I think it’s a battery issue I think a replacement would be best but they think a monitor will work.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Russ Russ
Owner
Used it 2xs in 9 months and camera did not last. Junk....
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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John John
Failed in the first Month
Failed in the first month. I have the warranty and customer service is slow to respond. They guessed at what my problem was with no actual trouble shooting. Well I recieved the screen swapped it out and had the same issue.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Josh Josh
Owner
I never received item i purchased. When i called after a couple months about it they refunded my money. I said i still want the tool they said to re order it. Think they raised the price. I have to fill out all the stars to submit. Erroring on 1’s
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Antwoord van de klantenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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1234 1234
Vevor Sewer Camera
The detector to find the camera is trash. barely works. the quality on the camera is not good at all. i asked the company to provide me with a return tracking # as i no longer wanted this product and they are no help. they said if i return it i will be charged return and storing fees. they asked me to keep it so i don't get charged fees even though i didn't like the product. i highly strongly recommend you do not buy this. you will guarantee have issues. spend the extra few bucks and buy something better. Assistance was terrible and so was the product once again do not buy this save your money and time.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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