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VEVOR Pijpinspectiecamera 50m 9 inch inspectiecamera 1 megapixel rioolcamera 720p endoscoopcamera 12V 4500mAh lithiumbatterij 6 uur gebruiksduur Pijpinspectiecamera IP68 voor rioleringen, afvoersystemen en afvoeren

Klantbeoordelingen voor VEVOR Pijpinspectiecamera 50m 9 inch inspectiecamera 1 megapixel rioolcamera 720p endoscoopcamera 12V 4500mAh lithiumbatterij 6 uur gebruiksduur Pijpinspectiecamera IP68 voor rioleringen, afvoersystemen en afvoeren

50M Kabellengtemarkeringen Geen zelfnivellering

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Layton Layton
Owner
Camera worked a couple times now screen is just black and not having any luck returning just getting a ton of emails likely there just wasting time till it’s too late to return it. DO NOT PURCHASE ONE
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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RR RR
As long as you never need a replacement battery...awful customer service
Excellent camera till the battery dies and you need to replace it. Customer service sends you round and round and requires a video and pictures showing the battery is dead before they can tell you whether if you can get a replacement battery. I sent the video and they said they forwarded my question to a special team and should hear back within 48 hours. It has been several days and still no response. In the meantime, I have to keep replying to system generated emails otherwise the system will mark the issue as resolved. This is terrible customer service. I had a good run with Vevor tools and that's because I never had to deal with their customer service.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jerry Summerlin Jerry Summerlin
Owner
Your tech support told me that they were sending me a replacement camera I'm sitting here with $1,000 sewer camera that has a camera that won't work. I can't use this.I need a replacement camera ASAP. I also purchased your 3-year warranty.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Renáta Renáta
Mohács
30M Kabellengtemarkeringen Zelfnivellering
Figyelem Átverés !!!!! Nincs garancia nem lehet utolérni a vevor céget hibás termékeket küldenek
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Megkaptuk a problémával kapcsolatos jegyét. Ügyfélszolgálati csapatunk 24 órán belül válaszol a problémájára, és addig segít, amíg minden igénye megoldódik. Kérjük, figyelje a jegyekre adott válaszokat és az e-mail értesítéseket.
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Scott Schult Scott Schult
Owner
Used one time and cable broke while inserting it into a drain pipe Contacted vevor got no response
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ahmad Karim Ahmad Karim
Agent
Very poor service and quality
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Julien Teichmann Julien Teichmann
Owner
I bought the sewer scope as an upgrade and unfortunately the light never worked. It's been a month without a solution from vevor. I bought a insurance with it. Very frustrating experience I wouldn't recommend Vevor or the sewer scope.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike Mike
Sewer Inspector
My business performs dozens of residential sewer inspections every week. I have been looking for a reliable camera at the right price. I've used several different makes and models, all of which were lacking in quality and reliability. I was hopeful that this Vevor camera would provide what I am looking for, but unfortunately, this Vevor camera is worse than the other cameras I have been using. We are expert inspectors and use our cameras very delicately, but this camera started glitching after just a few uses. The picture would flicker on and off during inspection, the distance counter would randomly reset, then the LED screen wouldn't turn on at all - just black with flickering lines. Trying to work with Vevor on a warranty refund but they are being difficult. Really disappointed.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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John  milbourn John milbourn
Broke upon arrival
For the price it's great. Keyboard showed up all broke like it been dropped or kicked. But for the money it's like just throw it in the trash and go on. The company offered to send me some new parts or whatnot but it anymore is messing with. Just buy one if it breaks throw it in the trash. Good advertisement for the company
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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DON'T do it! DON'T do it!
Inspector
I purchased this to upgrade from the smaller Vevor a few weeks earlier. On that one the camera broke with in a coupe of weeks. Trying to explain to Vevor it was the camera was impossible they even sent a new cable which was not faulty. Anyway I upgrade to this model and it is also a piece of junk and not a serious sewer camera due to its build quality. My keyboard is useless the feet have come off the sound is terrible but that's not a major issue as the sound rarely works anyway. But by far the worst issue is the after sales communication and service. They simply say we'll be in touch in 48 hrs so one conversation takes two weeks. I am still no further forward as to how to resolve my issues. So again if you use this for business do not be tempted by the price as it is literally JUNK!!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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