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VEVOR Pijpinspectiecamera 50m 9 inch inspectiecamera 1 megapixel rioolcamera 720p endoscoopcamera 12V 4500mAh lithiumbatterij 6 uur gebruiksduur Pijpinspectiecamera IP68 voor rioleringen, afvoersystemen en afvoeren

Klantbeoordelingen voor VEVOR Pijpinspectiecamera 50m 9 inch inspectiecamera 1 megapixel rioolcamera 720p endoscoopcamera 12V 4500mAh lithiumbatterij 6 uur gebruiksduur Pijpinspectiecamera IP68 voor rioleringen, afvoersystemen en afvoeren

50M Kabellengtemarkeringen Geen zelfnivellering

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Anthony Santangelo Anthony Santangelo
DO NOT BUY!
DO NOT BUY! 1 DO NOT BUY! 1
BUYER BEWARE! I purchased sewer camera in February, it was broken by September. (Still under warranty)….they had me send a video to diagnose the issue. Customer service sent me a new screen which wasn’t compatible with system and arrived broken. . I went out and purchased a monitor, still having the same problem. Contacted customer service Let them know what’s going on. Instead of sending me a new system they’ve now offered me 62$. I refused.. they came back and offered me 183$. Customer service can only be reached through chat box on their website, it’s now been a month and no solution…
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Steven Franklin Steven Franklin
Owner
This camera and experience has been the worst of my 20-year career in the sewer drain industry. The camera stopped working on my very first job in it. After several emails they finally sent me a new camera head and not a full camera like I preferred seeing as it didn't work at all. The camera head made the picture show up after I got it, but it didn't have a 512hz locator on it like my original was supposed to. I have now been emailing back and forth with them for a month and we are getting absolutely nowhere. They told me they're going to send me another new head and I accepted. The next message offered a $70 refund for my frustration but they're making it sound like it was a $70 refund for the camera. I highly recommend everybody steer clear of these guys. The customer service will drive you insane.
5 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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john john
homeowner
Don't waste your money on it. Was broken right out of the box. Never worked right from the day I got. Did all the troubleshooting and more and nothing would fix it. Contract Vevor about 200 emails and 3 weeks of fighting with them they finally decide to first offer me a new cable that was going to take 2 weeks to get. I said no then they offer me $212 back and to keep the broken camera. Then they finally offer me a full refund of my money and to send the camera back. Sent it back and still a week after they told me they issued the credit I have not gotten it on my credit card. SO don't waste you time with this product or the company.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jerry Linkhorn Jerry Linkhorn
Owner
I ordered 3 cameras and only received 2. I sent an email with no reply
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Ryan lawson Ryan lawson
Mr
Had high hopes. But on first use camera quit working not able to find an easy link on the website to return or get fixed. Very disappointed.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ray Ray
Owner
System broke and I can not get service .
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Benny Benny
DHR
30M Kabellengtemarkeringen Zelfnivellering
FACTUUR NODIG
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hallo! Het spijt ons oprecht te horen dat u een teleurstellende ervaring heeft gehad met onze klantenservice en aftersales, en we nemen uw feedback serieus. Hartelijk dank dat u dit heeft laten weten – uw input is essentieel om ons te helpen dit te verbeteren en onze service te verbeteren. We hebben gemerkt dat het probleem dat u meldde, via e-mail is opgelost. We zijn blij dat uw probleem snel is aangepakt. Mocht u nog vragen hebben, neem dan gerust opnieuw contact met ons op.
Costa Costa
Sr
30M 512Hz Locator-kabellengtemarkeringen Zelfnivellering
Equipamento tem se mostrado de fraca qualidade, a bateria com 8 usos ja não funciona, 2 micro LEDs da câmera já não funciona , a câmera aparece turba
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Criámos um chamado para que possa acompanhar este problema. A nossa equipa de suporte ao cliente entrará em contacto consigo por e-mail e fornecerá atualizações até que o problema seja resolvido. Por favor, verifique a sua caixa de entrada regularmente para ver as nossas mensagens.
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Drew Drew
President
Camera worked for all of ten minutes. Customer support is horrible. 2 days to get a response. Not recommended at all to deal with Vevor.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John John
Dont purchase
The camera head light broke after 2 uses. I purchased the camaera 3 months ago. The last 3 months I have been emailling to get a replacement part. Vevor does not have any way to discuss warranty with an actual person. So if something goes wrong you are wasting your time. Do not buy this product. Very bad customer service.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel

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