Klantbeoordelingen voor VEVOR 26CC 5-in-1 multifunctionele heggenschaar, benzineheggenschaar, onkruidverdelger, draadtrimmer, kantenmaaier, stoksnoeischaar, kettingzaag, snoeischaar met verlengstok

Very frustrating dealing with Vevor. I received the merchandise over a month ago. They sent me a previous customer returned product in a box very shabily wrapped by tape. Two items were missing, the chain and the trimming head to edge the lawn. I contacted the company immediately. After sending many photos as requested, many emails back and forth, and receiving many "we are sorry" emails, last week I finally received the chain. Once again. I immediately sent an email acknowledging receipt of the chain but not the trimming head. Their response, "your email is blank, we cannot read anything." This is the Vevor MO when they dont want to rectify the situation. Now they want me to file a new complaint. Have no idea if and when I will receive the trimmer head. The main reason to buy the 5 in 1 set - my old Echo trimmer stopped functioning and I needed a trimmer immediately. Rest of the parts and functions of my purchase are not required immediately. I am writing this report to inform future buyers about my nightmare dealing with Vevor. Unless my case is resolved appropriately, I have no intentions of purchasing anything from VEVOR. IT TRULY IS A NIGHTMARE DEALING WITH VEVOR.

Used for a third time and now the motor is making a weird noise. No power at the weed eater head.

Purchased this economically smart system and actually expected it to work. It worked the first time I used it. Went back to use it the next day and the throttle no longer worked. Contacted support, sent a video of the problem. The warranty team sent me a message back that told me how to fix a flooded engine. The engine was clearly not flooded. So I sent a message back and explained that the engine was not flooded and that their response had nothing to do with the video that I provided and that they require. It's now been two weeks they've promised me a new throttle and I have yet to receive it. Purchase this used it one time in the month and haven't been able to use it since. Waste of money! Try to get a refund and no response.

Well was excited to use my 63cc beast of a weed eater and on the second use my fuel box was hanging off the back of the motor …. All three hex screws had become dislodged and I couldn’t find them. So now I need to try and find hex socket caps and washers and locks… disappointing to say this least. Quality control should be looked at a little better that could have been way worse than what it was i.e. fire.

I wouldn’t know I still haven’t seen able to resolve the issue I have. So I haven’t been able to start it or anything else!

Worked for 1 Day. Screws loose, basically shook itself apart on use. After fixing that, starter assembly failed. Customer service resolution was to send a new starter assembly and some screws. That was 2-3 weeks ago. Will not be investing in further lawn equipment with VEVOR.

I would not purchase any items from this company again. First time using the machine and the 2 back bolts fell off. When I figured out what was going on the fuel tank was pouring out everywhere. From there reached out to the live agent, they set me up with the product support team waited almost 2 weeks for an answer. The answer they told me was to change my fuel mixture so I had to reopen another claim. From that claim, they finally sent me the fuel tank, but I am still missing the hardware to put the fuel tank on the machine. I’m pretty sure the hardware bolts are stripped out anyways so I’m pretty sure i need a whole new machine.

Duro funcionando un día. Por más que escribo correos electrónico para pedir una reparación u algo no lo consigo. Servicio al cliente pésimo.

I have bought a lot of bargain tools but have never had one fail as epically. The handle broke off against my leg the fist day. It ran fine for that day. The second day it stopped. I checked the gas but the tank had literally fallen off 20 feet behind me. Contacted vevor and warranty and have been ghosted. You get what you pay for but I wouldn't gamble on another one of these sets to be honest. Now I'm out a couple hundred and have to find a name brand replacement.

I have not received my order and would like to know why im being asked to give a review