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VEVOR Drumstel, 5-delig, complete drumset met basdrum, toms, snaredrum, floortom, verstelbare drumkruk, bekkens, hi-hatpedaal en drumstokken, drumset voor beginners, zilverkleurig

Klantbeoordelingen voor VEVOR Drumstel, 5-delig, complete drumset met basdrum, toms, snaredrum, floortom, verstelbare drumkruk, bekkens, hi-hatpedaal en drumstokken, drumset voor beginners, zilverkleurig

Zilver 22"

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Erhan Erhan
Buyer
Hemelsblauw 14 inch/35,56 cm 5-delige set
Don't buy this product. The quality of products from this OEM company is terrible, and they will use all sorts of excuses to prevent you from returning it. This is the first and last time I'll ever buy anything from this company.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Lydia Carbaugh Lydia Carbaugh
Beware
Zwart 14 inch/35,56 cm 5-delige set
The drum set arrived damaged. One piece completely broke. I emailed the company. Asked me to send pictures which I did. I requested a replacement drum. This is a Christmas gift for my granddaughter. Nope. They claimed it would be too much of a hassle to send out a replacement. After some back and forth I had no choice but to acquiesce to the partial refund. Upon trying to put the drum set together closer to Christmas it’s discovered that they didn’t even send us the correct parts to make a drum set. I email them again. They basically stated that since I had already accepted a partial refund the case is closed. So in effect my 8 year old grand will receive a useless drum set Christmas morning. Thanks a lot.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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