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VEVOR 4x Spark Machine 700W Pyrotechnische Machine Aluminiumlegering Vuurwerkmachine DMX-controller Verstelbare 2-5m Koude Vonkmachine 7 min per herlading Ideaal voor bruiloften, DJ-shows, feesten

Klantbeoordelingen voor VEVOR 4x Spark Machine 700W Pyrotechnische Machine Aluminiumlegering Vuurwerkmachine DMX-controller Verstelbare 2-5m Koude Vonkmachine 7 min per herlading Ideaal voor bruiloften, DJ-shows, feesten

700W 4 stuks

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Rich DiFeo Rich DiFeo
They don’t make them like they used to
One of my Sparks stopped working so I decided to order 4 new ones. The new ones I got do not work nearly as well as the old ones. The output is very inconsistent. The hopper is one large hole instead of a funnel type set up. I’m not sure if this has anything to do with it. You never know if a spark is going to shoot out or not even if it just shot out 10 seconds before. It’s very stressful not being able to rely on these.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jeremy Jeremy
Broadcast Engineer
The purchase did not start out smooth because as we unpacked the units, we discovered that there were no packets of powder for the machines. The website has one (1) single picture that mentions the powder has to be ordered seperately. We had a photo shoot scheduled in 2 days and had to find some powder from a local DJ. Once we turned everything on, we thought we would be okay unitl one of the 4 machines did not work. It turned on, heated up, and blew warm air, but no sparks. I've requested an answer from Customer Service on this situation, but as of yet we have heard nothing back. Other than that, the units performed as expected. The units heated up rather quickly, the remote controls had no issues, and the units worked as advertised. Maybe they could be a little more efficient on their burning since there was a lot of residue, but that could also be perfectly normal. If Customer Service responds to our issue and provides assistance, then I will work to edit this review accordingly.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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CANDACE PARIS CANDACE PARIS
Creative director
I brought the two pack and while one works perfectly the other one barely works . It doesn’t matter if you fill it with powder or not it will only give you a little bit of power ain’t oaf the machines works fine the other maybe has a bad moter or something . We had to improvise with its use and use one of them . It kind of sucks because the effect of two makes proms look better. Then just one plus i paid for two of the machines to work
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thanks for your feedback on your concerns. We apologize for any inconvenience. For further assistance, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved matters, and our after-sales team will work promptly to help. Thank you for your understanding.
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Daniel López Daniel López
Doesn’t work
Doesn’t work  2
Hello, I am writing to notify you that approximately two months ago I purchased four of these machines for an event for my daughter. When I went to use them, one of the machines — the one with the serial number shown in the attached photo — did not turn on properly. The unit has power, but the screen does not turn on and the machine is not functioning. I would like to know if this product is still under warranty and if it can be repaired or replaced. Please let me know the next steps and what information you may need from me. Thank you for your assistance. Best regards,Daniel Lopez
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Lisa Smith Lisa Smith
Owner
I need to return 2 of them. The motors do not work
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Rafa Rafa
Mal sabor de boca
700W 2 stuks
E probado los dos me e gastado el dinero y solo uno va como debe ir quema bien el producto y se ve pero el otro parece que no tiene un buen funcionamiento que apenas sale chispas
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Comité des fêtes de Beauchamps Comité des fêtes de Beauchamps
Pas cher mais
700W 2 stuks
Première utilisation. La quantité d’étincelle n’est pas énorme mais elle est satisfaisante au vu du prix d’achat. Deuxième utilisation en plein spectacle, une sur deux nous lâche ça fait très moyen, nous sommes déçus.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Antaquila allen Antaquila allen
Mrs
I used them 2 x and they stopped working
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Luigi Luigi
Dj
2 of those sparklers stop working so sad about this brand I bought 4 in total the other 2 works fine so far. I don’t know what to do to solve my struggle.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ravi Ravi
1 machine will not even power on
I bought 2 cold sparks from you guys but I am regretting as 1 will not even power on while other throws heated sparks instead of cold. 1 star rating as you did not test your product before shipping it.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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