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VEVOR 4x Spark Machine 700W Pyrotechnische Machine Aluminiumlegering Vuurwerkmachine DMX-controller Verstelbare 2-5m Koude Vonkmachine 7 min per herlading Ideaal voor bruiloften, DJ-shows, feesten

Klantbeoordelingen voor VEVOR 4x Spark Machine 700W Pyrotechnische Machine Aluminiumlegering Vuurwerkmachine DMX-controller Verstelbare 2-5m Koude Vonkmachine 7 min per herlading Ideaal voor bruiloften, DJ-shows, feesten

700W 4 stuks
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3 Uit 5
Gebaseerd op 101 beoordelingen
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Lynette Baker Lynette Baker
Purchaser
These came broken they did not work and I am having a very difficult time getting a refund. They offered me half my money back for a product that never worked.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We apologize for any inconvenience this may have caused and appreciate your patience. Please be informed that a return label has already been sent to you via email, along with all relevant instructions. For further assistance, please visit our "Contact Us" page online, which you can find in the bottom navigation bar. You may submit a ticket there for any unresolved issues, and our after-sales team will work to resolve them as quickly as possible. Thank you for your understanding.
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Meraj Alam Meraj Alam
Managing Director
Item not working
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Radu Popescu Radu Popescu
The machine is not working
The machine is not working, I bought year warranty, and they don't answer to my emails to my tickets, customers service doesn't care Im loosing business because the machines are not working!!!!!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Patricia Keller Patricia Keller
Mrs
I bought two cold spark machines and only one works. I have been trying to reach the company to let them know the machine doesn’t even turn on. Can I please replace it or send me my money? I have not been able to reach nobody. They have a phone number that nobody answers. They say they’ll get back to you and don’t. I am still trying to reach them.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Alberto Alberto
Production company
Piece of crap. I bought 4 of them and one doesn’t respond to oft command unless you’re two feet away. Customer service is terrible.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ghulam Ahmadi Ghulam Ahmadi
Damage
I received the package, but it did not arrive in good condition.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Raza Malik Raza Malik
Scammy Company
This company is a total scam. Do not buy any products from them. I bought the cold spark machines which do not work. And, they won't take them back. They keep telling me to watch videos and send videos. Such a waste of time and waste of money. I will work with my credit card company and start a dispute. Horrible horrible company!!
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mohammed Khan Mohammed Khan
DJ
Received the item not working out of box, does not power on one of two units the other works fine but customer service is nonexistent chat feature not functioning and customer service phone number online is constantly busy no answering service. Product has loose items inside you can hear when moving it.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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DJ FRED DJ FRED
VEVOR Machine à étincelles
700W 2 stuks
A fuir !!! ne fonctionne pas du tout !! marche une fois mais pas la seconde fois ! ça m'a plombé un mariage ! ne fonctionne pas à l'ouverture du bal de mariage ! le SAV est mauvais ! on t'envoie des vidéos pour résoudre le problème toi même alors que l'appareil est sous garantie
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Salut! Nous sommes vraiment désolés d’apprendre que vous avez eu une expérience décevante avec notre service après-vente et notre service client, et nous prenons vos commentaires au sérieux. Nous transmettrons immédiatement vos préoccupations à notre service clientèle et à nos équipes après-vente afin de les améliorer. Si nous avons besoin de quelques détails supplémentaires pour approfondir votre expérience, nous vous contacterons rapidement. Merci beaucoup d’avoir pris la parole, votre contribution est essentielle pour nous aider à résoudre ce problème et à faire mieux.
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Vertaald uit Frans
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Khadija Khadija
Dj
it’s overheating and leaks not working well
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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