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VEVOR 4-wielige elektrische scootmobiel, opvouwbaar, draagvermogen van 120 kg, scootmobiel voor senioren, elektrische rolstoel met 48V lithiumbatterij, massieve rubberbanden en een klimvermogen van 8°, actieradius van 12,5 km

Klantbeoordelingen voor VEVOR 4-wielige elektrische scootmobiel, opvouwbaar, draagvermogen van 120 kg, scootmobiel voor senioren, elektrische rolstoel met 48V lithiumbatterij, massieve rubberbanden en een klimvermogen van 8°, actieradius van 12,5 km

4 wielen Oranje

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bonnie mclafferty bonnie mclafferty
Owner
Flimsy made I had a problem with the battery and they gave me $29
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Patricia Ann Johnston Patricia Ann Johnston
Ms.
I'm very disappointed in the performance. Very low power, and the turning radius is awful. What is your return policy?
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Monique Monique
Information I wish I had before I made this purchase
The mobility scooter is smaller than I expected. I took it on a small tiled/tilled area and ended up falling off, so I definitely recommend being cautious on uneven surfaces. One major drawback is how loud the scooter is. I use it mostly inside my home, and the reverse beeping noise cannot be turned off, which is extremely frustrating. On the positive side, the battery life is good and the speed is reliable. It works well for basic indoor use, but there are definitely a few design issues that could be improved.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Avraam Toursidis Avraam Toursidis
Privat
4 wielen Blauw
Sehr geehrte Damen und Herren was soll ich bewerten? Laut eure Kundendienst werde diese Sendung nie erhalten. Bereits ist geklärt.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten mit der Logistik. Wir haben den Sachverhalt zur Kenntnis genommen und werden ihn an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Services zu verbessern.
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Thomas Thomas
worker at SFSU (Retired)
Scooter does not work
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Armond Chalmers Armond Chalmers
Ceo
I have text with your system three times to get a wheel for the three wheel orange scooter sent to me what you guys sent it for free neither one of the times have you guys responded? The customer service at this company is horrible.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Shaun Shaun
Customer
I have purchase this mobile scooter for my mom about a few weeks ago. After charging the battery the scooter doesn't work. I contacted product support and have been exchanging emails without any success to resolve this issue. They said that product support team doesn't provide any telephone support. I'm very frustrated and my mom who is waiting to use this mobile scooter is still waiting to do so. Not happy, very disappointed.
4 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Giroux Giroux
De la m****
Dans l’attente pendant un mois de l’expedition du colis tout ça pour qu’il soir perdue. Je n’ai jamais vu mon colis
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous vous présentons nos plus sincères excuses pour la mauvaise expérience logistique que vous avez rencontrée. Nous avons pris note de ce problème et le signalerons à notre partenaire logistique afin d'optimiser le processus de livraison. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Cortney Michalosky Cortney Michalosky
Ms
This company false advertises free returns. Bought as a gift, tried to return and was only offered $54 refund. Do not purchase from this company.
8 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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