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VEVOR 32-toetsen klokkenspel xylofoonset, professionele percussie-instrumentenset met stokken, drumstokken, muziekstandaard, verstelbare standaard en draagtas voor studenten en volwassenen

Klantbeoordelingen voor VEVOR 32-toetsen klokkenspel xylofoonset, professionele percussie-instrumentenset met stokken, drumstokken, muziekstandaard, verstelbare standaard en draagtas voor studenten en volwassenen

Met standaard Zonder oefenmat 32 Notities

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J.H. J.H.
Poorly assembled & Poor sound
Met standaard Zonder oefenmat 32 Notities
Poorly assembled & Poor sound 2
This has potential to be a respectable instrument - it has felt washers and rubber gaskets to help with resonance, and all the notes are pretty well in tune….however…it was assembled incredibly poorly. Screws are bent at all angles, stripped, or not uniformly fastened. This means the notes can’t resonate. They sound dampened or like metal on metal. If a note won’t ring, it’s not a playable instrument. And I’m handy, but because the fasteners and holes are stripped there’s no modification you can really do to fix it. I believe it’s poor assembly and not shipping damage.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We are very sorry for the inconvenience caused to you. Our after-sales team has handled your product issue. The email ticket ID is 1731441571785. The product has been refunded for you. Thank you for your understanding.
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Olga Olga
Glockenspiel with a stand
Met standaard Zonder oefenmat 32 Notities
I am super disappointed with this glockenspiel quality. It doesn’t make a clear sound but it’s like buzzing or echoing. Super annoying.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Pink Pink
Practice drum missing. Customer service seems to not want to correct this issue after I was embarrassed giving an incomplete gift for Christmas.
Met standaard Zonder oefenmat 32 Notities
I bought this as a Christmas gift. It was easy to put together and sounds pretty good. However, I can only give one star after the receiver of the gift, using the instructions, realized the practice drum was missing. I told them it wouldn't be a problem as I was sure Vevor customer care would just send the piece. I have contacted them more than three times now but they play stupid and just keep repeating the fact that I received the package in October. I have explained multiple times that I DID receive the package but the drum is missing. Nevertheless they continue to repeat I received the package in October and completely ignore the fact that the drum was missing. I sent them a photo of the description online AND the instruction manual that BOTH show a practice drum is included. The disappointment the child suffers for an incomplete gift and NO CORRECTIVE ACTION is beyond embarrassing!
1 mensen vonden dit nuttig
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Simon Simon
Music Teacher
Zonder standaard Zonder oefenmat 32 Notities
I am asking for a refund due as the whole highest octave is of very poor quality.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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