Klantbeoordelingen voor VEVOR 3-wielige elektrische scootmobiel voor senioren en volwassenen, draagvermogen 227 kg, actieradius 35 km met 3 snelheden, 1000 W, maximale hellingshoek 20°
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Buyer
Very nice scooter. This would have received 5 stars but I could only give it 4 because it arrived damaged. I give customer support 0 stars because after contacting them several times about fixing the damage or sending a replacement part I keep getting the same old reply.
I paid extra for shipping protection but apparently that was a waste of money also. All I can say is customer be ware because customer support is non existing.
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President
Can climb a 21 degree ramp if center of gravity moved forward to prevent front wheel lift. Parking brake slightly difficult to set but everything else is easy for a senior rider
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Customer
Scooter was well packaged arrived in perfect condition. Did not have enough information needed an owners manual.
Could not get it to run until found a switch under the seat Unable to make contact with anyone in your organization to help me with the hidden switch problem
2 mensen vonden dit nuttig
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Mr
Vevor scooter makes loud squeaking noise. Can't find where noise is coming from. Tried everything
Very annoying. Ruins the pleasure of the ride.
Nothing special about this scooter. I've had better.
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Director
The Trike is adequate for our needs. However it did arrive with a flat rear right tire. And absolutely no hint of a user manual. Service details completely missing, we were left on our own.
Vevor's AI support system is a sick joke. :-( We were promised "Tracking on delivery" even when we paid the extra "insurance for safe delivery", $60+! The only data on the tracking was the date of our purchase. In numerous emails with the faceless Bot we were promised a human would get back to us in 24 hours. That was almost a month ago and we still have not had a reply from Vevor!
Totally disrespectful.
We hope nothing goes wrong with this machine because we know we are completely out here on our own. We anticipate no support from "Sell it and Forget It Vevor"
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Mr
It was late delivery and when unpacked the battery gauge was not working. I reported this immediately and although there has now been 16 communications about this, the problem has still not been resolved. I have had to result to informing Pay Pal about this with a view to some sort of rebate. I am still waiting for a dedicated representative to contact me as informed in your last email. I have offered you 4 solutions to this problem as I would prefer to keep the unit as I have found it to be all good not counting this problem.
3 mensen vonden dit nuttig
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No customer or product support
I've had it for over a month.
Haven't been able to use it due to charging and seat mechanism issues.
Not getting any help from support.
Opened a return ticket twice and they just cancelled them saying issue was resolved when it was not.
I requested for them to repair it or replace it and they are not doing either one.
Currently disputing purchase.
2 mensen vonden dit nuttig
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Patinete eléctrico movilidad reducida
Recibido el scooter y muy contento con la compra. Lo recomiendo
3 mensen vonden dit nuttig
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nice but has issues
My chair arrived very well packed on a pallet with steel framing. I really love this chair but when I am rolling down the road I get a grinding noise from under the chair. I'm not exactly sure what's wrong. Hopefully they will have answers for me.
1 mensen vonden dit nuttig
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Dr
UNIT WILL NOT POWER UP /START/NO POWER
0 mensen vonden dit nuttig
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