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VEVOR 180 cm plafondventilator zonder licht, 6-snelheden afstandsbediening, 3 houten bladen, omkeerbare DC-motor, buitenventilator voor slaapkamer, woonkamer, terras, binnen/buiten, zwart

Klantbeoordelingen voor VEVOR 180 cm plafondventilator zonder licht, 6-snelheden afstandsbediening, 3 houten bladen, omkeerbare DC-motor, buitenventilator voor slaapkamer, woonkamer, terras, binnen/buiten, zwart

180 cm Zwart 3 Massief houten messen
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Gebaseerd op 363 beoordelingen
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Carl Compton Carl Compton
Missing Parts
243 cm Geborsteld nikkel 8 aluminium bladen
Can’t say it’s good as parts missing tried to resolve problem with company sent several emails still waiting on them to resolve and send remote control and receiver
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jonathan Edwards Jonathan Edwards
Missing parts.unusable.
I’ve had this fan for one month now and cannot use because it arrived missing the blade holders that attach the blades to the motor. Vevor support keeps emailing saying they're going to send me the missing parts, but none to date. My request for refund/return was denied so consequently I'm stuck with a $220 unusable fan until parts arrive. Im just hoping that they send the correct parts. Good communication, but it amounts to nothing if you cant resolve the issue in a timely fashion.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Matt Followwell Matt Followwell
Never received it
Placed the order online. Never received the fan or even a tracking number. I would like a refund.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize that you haven’t received your package yet We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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marinoslawns marinoslawns
In accurate CFM rating
Does not move much air at all in my shop. Would not buy it again
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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BRIAN J LEGNON BRIAN J LEGNON
72 inch fans
I had my electrician installed four of these fans three of the four rattle in the air output is lower than my fan that is radiated at 8,000 CFN and these are rated at 10,000 CFM very displeased with this fan I do not recommend purchasing it
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gardner90 Gardner90
Vevor 96” fan
Garbage! Complete waste of money! No power whatsoever so no air movement.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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bg bg
HORRIBLE CUSTOMER SERVICE
I ordered 2 fans from Vevor. Installed both and one has a bad motor. Contacted Vevor customer service almost 3 weeks ago and they have sent me to 3 different departments without resoluiton They tried to offer a refund of $52 for a fan I just paid $175 for. The last department I was sent to doesn't even respond to try and help. I have sent countless emails and still have a fan that doesn't work.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Curt Curt
Poor customer service
Installed my fan last week to find that it does not power on. My Electrition checked power going to it and it is correct. Remote will not pair do to the fan not working. Do to the slow response in customer service I have purchanced a different brand it is hot here in ga and can’t wait a week for a response. This is my first and probably my last purchase with vevor. Very disappointed in this process. Would still like my refund and a place to ship this junk too thanks
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Taylor Kirkland Taylor Kirkland
Mr
Missing parts couldn’t put together
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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George George
home owner
Fan worked good for a day and a half then the control board burnt up. So there for I had a bad experience with this particular fan.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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