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VEVOR 1,5 pk zwembadpompmotor, 56J frame, 115 V (13,6 ampère) / 230 V (6,8 ampère) 3450 tpm, 60 Hz, 1,3 duty-factor, 90 μF / 250 V condensator, linksom draaiende ronde flens vervangende motor

Klantbeoordelingen voor VEVOR 1,5 pk zwembadpompmotor, 56J frame, 115 V (13,6 ampère) / 230 V (6,8 ampère) 3450 tpm, 60 Hz, 1,3 duty-factor, 90 μF / 250 V condensator, linksom draaiende ronde flens vervangende motor

1,5 pk 56J

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Vertaal alle recensies naar Nederlands
Vertaald
Zie origineel
TW TW
Homeowner
1 pk 56J
Quiet operation, easy installation, ran great for 1 1/2 years but then locked up. Verified no leaky seals from the pump itself, the motor just flipped the breaker and quit. Bought the same one as a replacement mainly due to price and quick delivery but I’m only expecting it to last until just after the warranty expires again.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Vertaald uit Engels
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John W John W
Terrible Customer service
1,5 pk 56J
Worst customer service experience I have received. The motor was DOA and they just give you hoops to jump through, Told me that a 48Y will not mate up with a 56Y and that is the reason the motor wont turn on. These standards are completely interchangeable you would think their motor experts would know that. Then wanted me to reset up the motor and take video of it not running. I do not have time to just waste.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vertaald uit Engels
Zie origineel
Coby McConnell Coby McConnell
Worst experience I’ve had in a long time
1,5 pk 56J
Trying to get a hold of Customer Service and have them actually do something as I’m looking impossible. They will email you in the middle of the night and then they will not talk to you again for another 24 hours after you respond. I have a broken pump, pardon a broken motor and I need it replaced. They’re asking me to look at this this this this this and I’ve already given them a video showing exactly what they need. I think they just want to get frustrated and go away.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vertaald uit Engels
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Tye Tye
Consumer
2 pk 56J
Consumer 2 Consumer 2
I purchased two Vevor 2 HP pump motors with the intent to replace an existing 2 HP Sta-Rite motor. Upon attempting to install the first unit, I encountered significant issues. After several unsuccessful installation attempts, I confirmed that the shaft dimensions on the Vevor pump are incorrect and do not match the required standard for a 2 HP replacement. This dimensional discrepancy caused the impeller and diffuser to create excessive friction upon assembly. The resulting drag was so severe that it caused the motor to stall immediately, rendering the unit inoperable. This issue applies to both pump motors that I purchased, confirming a manufacturing or design flaw. I have been attempting to contact Vevor to initiate a return for both non-functional pumps. After several weeks, I have not received any communication or resolution from Vevor. I am deeply frustrated by the product's poor technical specifications and the complete lack of customer support. Which version do you think best communicates your frustration and the technical issue? consumer
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vertaald uit Engels
Zie origineel
edgar ramirez edgar ramirez
Ex fckn customer
1,5 pk 56J
DO NOT BUY FROM THEM !!!! They will not make any warranty valid and only scam you ! They will send you “ This product is inherently a consumable item, so its service life is not long.” for product that dint even last 6 months !
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Vertaald uit Engels
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Joe McGarry Joe McGarry
President/Owner
1,5 pk 56J
Received the motor and it doesn't work. There's No phone number to contact anyone to discuss the problem. Very poor customer service. Sent numerous emails in order to correct the problem or get a replacement with absolutely no response. Buy at your own risk.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vertaald uit Engels
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Damian donahue Damian donahue
Na
1,5 pk 56J
You need to put an internal screw holding front bearing in my motor was not working once put it together than realized front bearing shifted in delivery u can't turn impeller
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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Allen Allen
Owner
2 pk 56J
These motors are just what you expect. We’ll get you through for five or six months, but they are not repairable and you cannot find parts for them. It’s just a cheap alternative to get you by for now. I have purchased many of these and have had to go back on several and it’s hard if you’re running a business week going back to save a few bucks.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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BNI BNI
Business Owner
1,5 pk 56J
Short shipped the product (I received 14 of the 20 I ordered). Customer service is absolutely the worst and clearly doesn't understand English. I had to file a claim with AMX in order to get my money back, also followed up with a complaint to the FTC. Absolutely terrible experience. All good until it wasn't....
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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Patgil66 Patgil66
Moteur de pompe Non compatible avec le boitier de ma pompe Hayward
1,5 pk 56J
Ne correspond pas, pourtant avec les mêmes caractéristiques et spécification électrique identique de mon ancien moteur défectueux de ma pompe de piscine 1.5 H.P Hayward. Impossible de l'intégrer dans le boitier de la pompe existant trop long et trop gros en diamètre et pourtant dans les avis un «client» indiquais la compatibilité avec sa pompe Hayward ce qui m'a convaincu de l'achat. Retour gratuit et remboursement complet sont assez compliqué. Le retour n'est toujours pas conclue en attente de la démarche à suivre de la part de VEVOR, présentement seulement une offre de remboursement partiel et de garder le moteur non-compatible. Décision en réflexion.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
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Vertaald uit Frans
Zie origineel

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