Klantbeoordelingen voor VEVOR zwembadveiligheidsafdekking, geschikt voor rechthoekige, in de grond te plaatsen zwembadafdekking van 20 x 40 ft, groen gaas, stevige zwembadveiligheidsafdekking voor zwembaden, winterveiligheidsafdekking

We never received the installation parts that went with the pool cover. After a month of going back and forth with Vevor. They told us to order our own parts. Worse customer service I have ever dealt with.

Do not biuy from this compnay. They would not take any returns and will keep blaming that you did not use it coreectly.

I ordered this pool cover thinking that it would be excellent for the price. When I received it and unboxed it, the quality seemed poor for the $450 that it cost. I simply requested to return the product and the customer service has been poor. I have the product in the box and simply just need to return it for a full refund. The messaging with the agents is extremely slow, and they seem unwilling to just accept the return. I would avoid ordering from here at all costs as they advertise free returns, but are not willing to help you..

Sent wrong size and will not correct. I sent all the information they requested 3 times and they just keep going in circles putting me off I believe in hopes I'll go away and not call on Econsumer.gov, FTC, State Attorney General, USA .GOV, FACEBOOK and Capital One. Any reliable company knows how to handle this without passing you to 10-15 people with the same information over and over. Thought Vevor was a reliable company. It's not that they don't know how to exchange, they don't want to. I'll will settle for 30 new Anchors and the two springs that were short. I have an insurance deadline and can't wait 2-3 weeks to go through sending back and receiving. So far no ideas, offers or any remedies.