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VEVOR Polycarbonaat kas, 236x402,5x207cm, buitenkas met 2 ventilatieramen, plantenkas in paviljoenstijl met openslaande deur, inloopkas van aluminium voor buitentuin

Klantbeoordelingen voor VEVOR Polycarbonaat kas, 236x402,5x207cm, buitenkas met 2 ventilatieramen, plantenkas in paviljoenstijl met openslaande deur, inloopkas van aluminium voor buitentuin

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Jan Foss Harris Jan Foss Harris
Mrs
The initial shipment box was very torn with a lot of tape, pieces where bent, it took several emails for you to reship. Initially was offered a very small amount of money. Insulting.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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None None
none
I hope someone will read this 6 weeks ago on March 1 . I ordered the greenhouse. It arrived on time and i was very happy until I opened the boxes to find I had the frame for the greenhouse in one box and a gun safe in the other. After countless emails and a call to my credit card company I think the problem may be solved as far as payment. I of course will not have to pay. They said they were out of stock so can't send the polycarbonate panels. Told me to keep the boxes I received. Great I have a frame I can't use and a gun safe and i don't own a gun. Maybe you can pass this message to someone in customer service. Thanks
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Brenton Brenton
7’x14’ greenhouse
Recieved greenhouse. After 5.5 hours of installation from horrible instructions green house assembled and missing trim piece that holds side and roof panels in place missing!! Tried contacting help center confirmed part missing with the robot you have to chat with online don’t hear anything back just kept getting asked same question finally had enough filed claim and still getting no where! Horrible company shitty customer service!!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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