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VEVOR Sloophamers Breekhamer Electric Demolition jack Hammer Drill 1850W Double Insulated 2 Chisels Ergonomics

Klantbeoordelingen voor VEVOR Sloophamers Breekhamer Electric Demolition jack Hammer Drill 1850W Double Insulated 2 Chisels Ergonomics

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Vertaal alle recensies naar Nederlands
Vertaald
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Omid Omid
Sehr enttäuschend – keine Lieferung nach Wochen
3600W 2 stuks Oranje
Ich habe vor rund einem Monat einen Abbruchhammer bei der Firma Vevor bestellt. Trotz mehrfacher Wartezeit und drei Wochen Geduld ist bis heute keine Lieferung angekommen. Sehr schlechte Leistung und absolut unzuverlässig. Ich werde hier nicht mehr bestellen.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir entschuldigen uns aufrichtig für die unbefriedigende Logistikerfahrung. Wir haben das Problem zur Kenntnis genommen und werden es an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Dienstleistungen zu verbessern.
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Vertaald uit Duits
Zie origineel
Trash Trash
Did not work
Didn't work from beginning, save your money, they want me to open it up and diagnose it myself. Just go buy a Bosch, save your money
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
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Vertaald uit Engels
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Matthew Gray Matthew Gray
Looks Good But Lacked Power
I might have gotten a dud. I am not sure if it is really built as a 110v unit since the instructions show it as being a 220v version for the EU. The BPM was super pathetic and really lacking. I could not get thru any type of concrete unless it was ultra thin or already fractured. I reached out to Vevor to return it and the really do not want these units back. So they gave me a $150 credit. I figured I would use it on the smaller job I had and is is what it is. That is when I realized no something still isn't right so I reached out again in search of either how to fix it or see if I could get it warrantied or serviced. They came back and gave me a $94 credit because the have zero infrastructure to handle anything other than giving you money back. So in the end I am still out some $ with a product that just doesn't work. I might have to use it as a boat anchor. I will be cautious with the electrical items I buy from them going forward.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to confirm that we’ve finished the necessary actions to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration this may have brought—your satisfaction is our priority, and we’re dedicated to making things right.
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Vertaald uit Engels
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Robert A Harrison Robert A Harrison
Owner
When the machine worked, it was amazing. A seal or something broke and oil just pours out. Trying to get it resolved and nothing Vevor has suggested works to fix it. It is under warranty, why won't vevor honor there warranty?
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we’re grateful for your patience and cooperation. Our team is working around the clock to handle your concerns and is committed to finding a solution that satisfies you. Make it a point to check your ticket and email regularly to stay updated on the progress. For additional help or queries, feel free to contact us anytime.
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Vertaald uit Engels
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Brant Plyler Brant Plyler
Owner
Leaks oil badly and does not work. Has not worked even brand new out of the box. Absolute garbage.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Vertaald uit Engels
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Len Hatch Len Hatch
Owner
The only good thing I have to say is that the price was right! I ordered the product and it was supposed to be here on the 18th of May and I was headed out for a prospecting Adventure on the 20th the product did not show up on time in fact it was over a week late so I had to purchase another one that I can have right now and of course that one cost me extra after I arrived back from my week-long vacation there was no vacation a week long of hard work and without the right Jackhammer would have been harder. But now I'm stuck with two jackhammers because the first one I ordered didn't show up on time. So at this point I have not used this jackhammer and have no way to evaluate whether it's good bad or ugly. Needless to say I was just a little frustrated as it did not show up on time.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Rob Rob
Super heavy
This is a very heavy product. Also the bits get very quick. You’re gonna need to sharpen them several times a day. It also uses a lot of oil which probably means there’s a leak somewhere.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages. We appreciate your understanding.
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Vertaald uit Engels
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Me Me
Me
Used for about 5 minutes and it stopped. Terrible customer service and have to wait days for a tech to get back to customer service to offer anything. Finally got a refund after rejecting their 2 offers to keep the broken item. Why would i keep a broken item for a partial refund? I don’t know. They didn’t want me to ship it back.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we’re grateful for your patience and cooperation. Our team is working around the clock to handle your concerns and is committed to finding a solution that satisfies you. Make it a point to check your ticket and email regularly to stay updated on the progress. For additional help or queries, feel free to contact us anytime.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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Gabriel Gabriel
Pésimo servicio de atención al cliente
2200W 4 stuks Oranje
El servicio de atención al cliente es pésimo. Si tienes algún problema, ponte a rezar, peor Vevor no te ha a ayudar.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: ¡Hola! Lamentamos mucho que haya tenido una experiencia decepcionante con nuestro servicio posventa y atención al cliente. Nos tomamos muy en serio sus comentarios. Muchas gracias por informarnos; su opinión es fundamental para ayudarnos a solucionar este problema y mejorar.
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Vertaald uit Spaans
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Arsam Afrassiab Arsam Afrassiab
Owner
Horrible product. Shipping takes forever. DO NOT BUY THIS BRAND OF ANYTHING. it will either break or it will never ship to you.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction.To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Vertaald uit Engels
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