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VEVOR Sloophamers Breekhamer Electric Demolition jack Hammer Drill 1850W Double Insulated 2 Chisels Ergonomics

Klantbeoordelingen voor VEVOR Sloophamers Breekhamer Electric Demolition jack Hammer Drill 1850W Double Insulated 2 Chisels Ergonomics

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Vertaal alle recensies naar Nederlands
Vertaald
Zie origineel
William William
BEWARE THE FREE RETURNS IS A LIE
When I ordered this I never imagined how bulky and impossible to use this thing is. It is much more awkward to use and bulky than I ever would have imagined. They claim they do "free returns" but that is very misleading. I've been emailing back and forth with them and all they will tell me is that they want " more pictures". So I'm stuck with a brand new jackhammer that I will never be able to use.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Vertaald uit Engels
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Carter Bouslaugh Carter Bouslaugh
Risky purchase
Hammer actually works pretty good. But it has a thermal trip feature that shuts it off after 13-15 minutes use! It takes ay least 30 minutes to cool off enough to run again. Each thermal trip comes after a shorter and shorter use period. I could not recommend buying this hammer if you actually need to USE it as a demolition hammer!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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yann yann
constructeur
Machine pas assez forte pour faire de la demolition... inutile... je la renvoie chez Vevor. dommage car le rapport qualite prix est bon.
0 mensen vonden dit nuttig
Vertaal de recensie naar Nederlands
Vertaald uit Frans
Zie origineel
Laurides Laurides
Return
Return  1
Don’t like and the vevor customer services not responding.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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Francesco Francesco
Prodotti scadenti e assistenza da denuncia
2200W 2 stuks Oranje
Prodotti scadenti e assistenza da denuncia 1 Prodotti scadenti e assistenza da denuncia 1
non comprero' più niente dei vostri prodotti .Il demolitore, se così si può chiamare, è arrivato con una lesione importante e non funzionante , ho fatto presente sul vostro sito con foto il giorno dopo l'arrivo che volevo fare il reso, ma mi avete risposto sporadicamente con proposte di 20 euro e via dicendo bloccandomi più è più volte la procedura di reso, alla fine nemmeno paypal mi ha rimborsato nonostante la pratica di diffida del venditore facendo finta di non capire quale fosse il problema, facendo scadere i giorni utili per fare il reso (più di 30 giorni). Alla fine mi è stato detto che potevo fare il reso a mie spese che mi costava più della metà di quello che ho pagato (173 euro di spedizione per 120 di trapano scadente) .Io questo lo chiamo furto ,ma provvederò a fare tutte le recensioni negative possibili.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
Vertaal de recensie naar Nederlands
Vertaald uit Italiaanse taal
Zie origineel
chris chris
Fragile !!
2200W 4 stuks Oranje
Fuite d'huile au bout de 4h et moteur grillé au bout de 10 h !!! inacceptable ! Pas de SAV par téléphone, impossible d envoyer les vidéos par mail et pas de réponses du coup. Zéro prise en charges. idem par WhatsApp. produit à fuir !!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
Vertaal de recensie naar Nederlands
Vertaald uit Frans
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Le pin Le pin
Moteur hs
2200W 4 stuks Oranje
En 3 utulisation moteur hs fais sauter le disjoncteur Impossible a utuliser solution trouver on vous envoie un moteur Donc a vous de vous debrouiller pour le reparer Sav catastrophique ne repond pas Vous utuliser le chat direct sa marche une fois apres impossible de le reutuliser
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
Vertaal de recensie naar Nederlands
Vertaald uit Frans
Zie origineel
Mariano Díaz Mariano Díaz
Máquina de concreto
This might be the worst thing about buying from Vevor. I never received my money or the machine, and they said they refunded it. I bought from these people at Vevor, they never sent anything, and they don't refund the money.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We have created a ticket for you to follow up on the refund details . Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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Jelle Jelle
BROKEN!
3000W 1 stuk Zwart
It has arrived broken.. Its been leaking oil Cant do anything now but Just wait voor the help support to contact me... Frustrating
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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Robert Schafer Robert Schafer
Mr.
After opening the box, the item had a cracked seal, (o ring) and hydraulic oil leaked out. Unable to use until i get a replacement seal and more hydraulic oil.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Vertaal de recensie naar Nederlands
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