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VEVOR Bandschuurmachine 1500 W Band- en schijfschuurmachine 5,08 x 208,28 cm Bandmaat Bandschuurmachine 1-fase in 3-fasenschuurmachine 427 x 30,5 cm Rubberen schijf Bandschijfschuurmachine

Klantbeoordelingen voor VEVOR Bandschuurmachine 1500 W Band- en schijfschuurmachine 5,08 x 208,28 cm Bandmaat Bandschuurmachine 1-fase in 3-fasenschuurmachine 427 x 30,5 cm Rubberen schijf Bandschijfschuurmachine

82x2 inch Ja

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ps4123 ps4123
Bandlauf ungenügend
30 x 1 inch Ja
Leider nicht zu gebrauchen, die Schleifbänder laufen ständig in eine Richtung weg. Dadurch ist das Gerät leider nicht zu gebrauchen, selbst nach umbaumaßnahmen
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben Ihr Ticket zu diesem Anliegen erhalten und stehen diesbezüglich in ständigem Austausch mit Ihnen. Wir haben Ihnen bereits per E-Mail eine Lösung mitgeteilt und warten nun auf Ihre Rückmeldung. Seien Sie versichert, dass wir die Angelegenheit weiterverfolgen werden, bis das Problem vollständig gelöst ist. Bitte achten Sie auf Antworten im Ticket sowie auf E-Mail-Benachrichtigungen.
Vertaal de recensie naar Nederlands
Vertaald uit Duits
Zie origineel
Mi*** Mi***
Katastrophaler Support, keine Ersatzteile
30 x 1 inch Ja
Die Maschine selbst ist richtig gut, aber leider hat meine an der großen Rolle einen Lagerschaden. Ich habe das reklamiert und mit Bildern und Videos dargestellt. Der Support hat den Fall zweimal geschlossen, ohne das Problem zu lösen, weil ich angeblich nicht geantwortet habe. Es wurde aber auf jede Nachricht sogar mehrfach geantwortet. Beim ersten mal wurde mir statt des gewünschten Ersatzteils oder kostenfreien Umtausches eine Erstattung von 20€ angeboten. Beim 2. Mal wurde dann eine vollständige Rückerstattung vorgeschlagen, wenn mittels Fotos die Zerstörung der Maschine dokumentiert wird. Glücklicherweise habe ich mich darauf nicht eingelassen, denn meine Antwort auf diesen Vorschlag wurde ja ebenfalls ignoriert. Der Support ist den Namen nicht wert und eine absolute Unverschämtheit. Ich werde sicher bei Vevor keine Geräte mehr kaufen. Dann lieber etwas mehr Geld ausgeben und einen vernünftigen Kundendienst haben, wenn was nicht funktioniert.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
Vertaal de recensie naar Nederlands
Vertaald uit Duits
Zie origineel
ataaviation ataaviation
Never arrived
Item never arrived as courier refuse to deliver. Vevor did nothing to help and simply just refunded the money. Very disappointed with both the courier and supplier
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vertaald uit Engels
Zie origineel
Alain Alain
Risqué, très risqué
30 x 1 inch Ja
Machine pas aux normes européennes de sécurité ! Bande non protégée par carter aux endroits non-utilisés. La tablette avant pivote intempestivement car non blocable en anti-rotation. Mon expérience d'achat personnelle s'est mal terminée.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Bonjour ! Nous sommes sincèrement désolés d'apprendre que vous avez vécu une expérience décevante avec notre service après-vente et notre service client ; nous prenons vos remarques très au sérieux. Merci beaucoup de nous en avoir fait part : vos retours sont essentiels pour nous aider à rectifier la situation et à nous améliorer. Nous avons constaté que le problème que vous aviez signalé a été résolu par e-mail. Nous sommes ravis que votre souci ait été pris en charge rapidement. N'hésitez pas à nous recontacter si vous avez d'autres questions.
Vertaal de recensie naar Nederlands
Vertaald uit Frans
Zie origineel
gcornett gcornett
My Disappointment
I recently purchased a 2nd 72" x 2" grinder from Vevor. The delivery was excellent, it showed up quickly and in very good condition. The first unit purchased was for my home knife making workshop. It has been a very good grinder. It initially had some out of round and vibration issues with the large wheel, but i contacted customer service and received a new wheel very quickly. It has been a great machine ever since. However, with the 2nd unit that i ordered for my place of business, the results have not been so good. Mechanically, the machine is great. Other than a few loose bolts from the factory, it is great. When i got it unpacked and assembled, i plugged the grinder in to a 115 volt receptacle, since it is a 115 volt machine. It would not work, it just kicked the breaker every time. I am an electrician, so i know a little about that type of stuff. I immediately called customer support and gave them the entire rundown on the issue i was having. They said they would address it promptly, but it has now been over two weeks and there has been no resolution to my issue. i have received a few emails from the support line and they keep saying how important it is to get my issue resolved, but becasue of the complexity, they don't have a resolution yet. I do understand it takes time to get things resolved, but i am sitting here with a nearly $1000.00 grinder that i can not use in the manner in which it was sold to me, as a 115 volt machine. typically, customer service has been great, but the lack of communication on this issue has me second guessing my purchase. Hopefully, they will get this issue resolved soon and i can report back good results.
4 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Davide Davide
Delusione totale
72-82 x 2 inch Ja
Pessima levigatrice per quanto concerne il lavoro da coltellinaio, la barra per il supporto della ruota, arco e piano di rettifica e la barra per il supporto del piano inclinabile sono ingombranti e creano problemi di spazio e movimento durante il lavoro, soprattutto sulla parte sinistra, in più la faccia anteriore della rettifica piana ha uno strato di grafite che si consuma creando un piano ondulato e rovinando così, il piano di appoggio della lama da lavorare. Ho chiesto se fosse possibile acquistare il braccio di un'altra levigatrice (dello stesso tipo) ma mi hanno risposto che non vendono pezzi singolarmente e ciò significa che se si dovesse rompere un pezzo qualsiasi la posso prendere e gettare via, soldi davvero spesi male, mi sto mangiando le mani per aver gettato tempo e soldi così inutilmente. Non sò se vada bene per altri lavori ma per quanto riguarda il mio, la sconsiglio vivamente!!! sono profondamente deluso.....
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
Vertaal de recensie naar Nederlands
Vertaald uit Italiaanse taal
Zie origineel
Mr. Mister Mr. Mister
No Warranty
Grinder itself is an awesome little piece,but resign yourself to the fact you'll just have to buy another unit if in fact you need parts or support. 3 separate times I've submitted warranty requests or support,even offering to BUY parts to replace things and they basically told me they can't help. Then offer what amounts to a 20% off coupon to have to go buy an entire unit. I guess for the price you can't go wrong, and the grinder itself is an awesome unit to enter into knife making especially.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Tyler johnston Tyler johnston
Came with a defective wheel
I sent photos from unboxing, they closed my support tickets. So terrible customer service unfortunately, but seems like a good machine..wont be recommending vevor after dealing with a tracking wheel that came from factory with holes in it.aside from the wheel being defective and not getting any support, the machine itself seems great.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Vertaal de recensie naar Nederlands
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DAVID DAVID
Veteran
Veteran 1
Veteran 1 Veteran 1 Veteran 1 Veteran 1 Veteran 1
I have had this machine a week and so far I have been unable to use it because the thing is total garbage. The belt wont track no matter what I do to adjust anything and everything. the square tube that the other piece goes into looks like discarded remnants and the accesory just flops around in the hole. Funny, I dont see the same issue with the free machines being sent to youtubers. the tracking wheel has a ton of problems. The adjustment wheel is not sitting straight. I have done everything to try and fix that issue, and it is still sitting at a tilted cant. The needle bearings riding on cheap washers are already digging into the washers because needle bearings should not be riding on simple washers. I had to machine some stainless washer/bushings to address that. The plate that holds the adjustment wheel doesn't fully support the washers/bushings. the sleeve pin looks like it was rough ground by hand and the base of that pin needed trued up int he lathe, and its free floating, not sure why but that pin should be pressed into the plate and welded secure so the adjustment wheel rides on that pin instead of relying on clamping pressure to force the adjustment wheel straight. I tried adjusting the motor, and no luck there either, the motor is sitting all way at the end of its adjustment travel. THAT ALONE SHOULD BE A RED FLAG. I have gone over everything and the belt will not track properly and sticks off the front rollers. This means I cant grind on that, if I make the adjustment so the belt is centered on the front wheels, the belt is then overhanging on the adjustment wheel and thats still a problem because one, that's not how that should be and 2, that overhand will cause the belts on it to come undone and destroy themselves. And I have invested in 3 very expensive belts and Im not going to let those belts be ruined because vevor is scamming the public on trash machines. The base has an elongated curve in it so it doesn't sit flat on the table, and it rocks back and forth. I had to put a heavy bar mat under it to take up that bend so it would not rock back and forth. WHERE IS THE ON AND OFF SWITCH? Previous belt grinders had them. The VFD has no protection from grinding dust entering it and gosh, I wonder what issues will result from that. I had to buy an expensive 30 amp on and off switch so I could turn this machine on and off. The large wheel that came with this has deep nicks in the wheel. Since when is it ok to send stuff like this to customers? Vevor needs to be held accountable at a much higher level than just their corporate complaint dept. This nonsense is dishonest and needs to stop. I made a full review video posted on Opies Home Shop on YT for all to see and its not a good review oh vevor! https://www.youtube.com/watch?v=hh30YucXXJE
5 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Allan Allan
Backstand 50 x 72/82
72-82 x 2 inch Ja
Jamais reçu la commande, plus de 1 mois de perdu!! Une catastrophe leur service de livraison, personne ne vous contacte rien.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
Vertaal de recensie naar Nederlands
Vertaald uit Frans
Zie origineel

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