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VEVOR Professionele ultrasone reiniger 2,85 liter, ultrasoon reinigingsapparaat met digitale timer en verwarming, 40 kHz ultrasone reiniger voor brillen, horloges, ringen en kleine onderdelen

Klantbeoordelingen voor VEVOR Professionele ultrasone reiniger 2,85 liter, ultrasoon reinigingsapparaat met digitale timer en verwarming, 40 kHz ultrasone reiniger voor brillen, horloges, ringen en kleine onderdelen

2.85 L

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J.S. J.S.
Herr
6 L
Ich habe dieses Gerät im Oktober 2023 gekauft und war damit anfangs auch sehr zufrieden. Nach weniger als einem Jahr hat das Gerät plötzlich hörbare Aussetzer gehabt und wenig später keinen Ton mehr von sich gegeben. Daraufhin habe ich den Support kontaktiert und mir wurde eine neue Platine zugesendet. Leider brachte das Ersatzteil nicht den gewünschten Erfolg, der Fehler bestand weiterhin. Leider sind auch die Lötstellen mangelhaft, die Kabel sind größtenteils um die Kontakte gewickelt und mit Heißkleber verklebt. Auch der Austausch der Kabel und ordentliches Löten brachten keinen Erfolg, ein Umtausch war von Seiten des Supports nicht möglich, sodass ich in der Garantiezeit trotzdem auf meinem kaputten Gerät sitzen geblieben bin, sehr schade.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Lieber geschätzter Kunde, herzlichen Dank für Ihre Geduld und die Zusammenarbeit. Wir befinden uns in der aktiven Verarbeitung Ihrer Bedenken und arbeiten fleißig an einer Lösung, die Ihren Erwartungen entspricht. Bitte beachten Sie in dieser Zeit Ihre Ticket-Benachrichtigungen und E-Mails, um über den Fortschritt auf dem Laufenden zu bleiben. Bei weiteren Fragen oder Bedarf an Hilfe stehen wir Ihnen gerne zur Verfügung.
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Routryder Routryder
Herr
6 L
Gerät Preis entsprechend, aber auch nicht mehr. Unerhört ist, dass man bei Bestellung Vevor.ch noch den die Verzollung zahlen muss. Daher max. *
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Sehr geehrter Kunde, vielen Dank für Ihr Feedback. Entschuldigen Sie uns für jegliche Unannehmlichkeiten. Rufen Sie „Kontaktieren Sie uns“ online auf, um schnelle Hilfe von unserem After-Sales-Team zu erhalten. Wir schätzen Ihr Verständnis.
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Tim Tim
Do not buy from this company
Item was damaged in shipment due to improper packaging, and Vevor will not honor their return policy.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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Vevor Ultrasonic Cleaner Vevor Ultrasonic Cleaner
Stopped Working
This stopped working after a month tried to get a ticket started twice on problem and return never heard back. This Sucks
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more assistance, check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.
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Lloyd Lloyd
Died after less 18 months
Thought I had a pretty good ultra sonic cleaner for a decent price. I bought it December 26, 2023. Today it died in the middle of a cycle on May 9th 2025. I’m outside my warranty so I basically just paid over $200 for about 15 uses. No, I would NOT recommend anyone purchasing this brand.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
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Gabriel Gabriel
Mr
It arrived not working. Can't give you a review but they did refund my money back. I have bought many vevor products and they are all so far great quality and all though this ultra sonic cleaner came on dead mode the quality still was great.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
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Mackie Mackie
Be Aware
Everything was going well until about 3 hrs.of use (not consecutive) when it stopped working. Upon evaluation, it had fried the contacts at the fuse and melted the plastic. Doesn't appear that it blew the fuse, but its difficult to tell with the burnt plastic all over it. This is a common problem with this unit after doing some research. I plan on direct wiring it with an inline fuse and hope for the best. I would not go far when running one, it's a hazard. Otherwise, it seems to do a good job. And yes, I followed the directions to a T.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Your trust in us means a lot, so we’re truly sorry to hear you’ve had a frustrating experience. Please know we don’t take your feedback lightly—addressing your concerns is our top priority right now. To get you the support you need, our dedicated after-sales team is ready to help via the "Contact Us" page on our website. Thank you for giving us the chance to make this better.
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Dennis Portas Dennis Portas
Manager
Waited forever for the item to show up but it never did. The tracking for the product was totally useless . A refund was eventually sent to me due them not being able to ship the item.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Carl Carl
Poor customer service
They do not support warranty claims and mess around with messaging. If you get a faulty product good luck getting support. They have good inexpensive gear when it runs fine. Horrible customer service and support
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Tim Tim
Used twice.
I have used this twice. Owned approximately 7 months, shut off and won't turn back on. Contacted customer support and had to send them a video of what it is not doing. After sending the video they sent me a replacement part with 0 instructions on how to install this. After installing this item same thing. No power. I tried to contact them but they closed down the ticket, I opened another ticket and then they responded to the old ticket i can no longer respond to telling me they would offer me 20 dollars toward my 200+ dollar ultra sonic cleaner or I could find and pay someone that can fix it (in my tiny town) and they would reimburse me.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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