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VEVOR 2L Ultrasone reiniger Machine Roestvrij staal Ultrasone reinigingsmachine Digitale verwarming Timer Sieradenreiniging voor commercieel persoonlijk thuisgebruik (2L)

Klantbeoordelingen voor VEVOR 2L Ultrasone reiniger Machine Roestvrij staal Ultrasone reinigingsmachine Digitale verwarming Timer Sieradenreiniging voor commercieel persoonlijk thuisgebruik (2L)

2 L

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Vlad Vlad
Mr
Mr 1 Mr 1
I cannot recommend this product, because it completely failed after being used 5 times. The internal wiring was poorly done and it caused an internal short during normal operation. It burned the fuses, the main control board and 2 out of the 10 ultrasonic actuators rendering the machine completely useless and unusable. I have tried replacing the fuses without luck and tried contacting support. The support team has made me waste my time for 2 weeks to finally tell me that the product is out of warranty and they wouldnt do anything to help me repair it or get a refund. Stay away from this one.
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Mat Mat
Never worked, useless sonic bath, customer service stopped c responding
Never worked, useless sonic bath, customer service stopped c responding  1
We it worked for 30minutes then a board blew up and tripped out my house fuses. Instead of replacing the unit they sent parts. It’s taken a while to get the time to repair the unit myself and I find they sent the wrong parts. After trying to contact VEVOR numerous times I haven had a response apart from ai saying someone will contact me. So in conclusion unit useless. Customer service useless.
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Antwoord van de klantenservice: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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YourMomsBoX YourMomsBoX
Customer Service Nightmare!!!
Customer Service Nightmare!!!  1 Customer Service Nightmare!!!  1
I recently purchased a 30-liter ultrasonic cleaner from VEVOR, but it arrived heavily damaged and completely unusable. Loose pieces of circuit board and debris were audibly rattling inside when I shook the unit gently—clear signs of significant internal breakage. VEVOR’s customer service is chat-only (no phone support available), which made the process frustrating from the start. When I contacted them with photos and detailed descriptions of the damage, they initially asked me to plug it in to “test” if it worked. I refused, pointing out the obvious safety risk—internal debris could easily cause a short circuit or fire hazard—and explained that the unit was clearly non-functional and unsafe. Despite providing multiple messages, photos, and supporting evidence, they repeatedly offered partial refunds ($75 initially, then $125) in exchange for keeping the damaged unit. I declined each time, insisting on a full return and replacement with an undamaged unit, as their own return policy advertises hassle-free returns for damaged items. They resisted any option involving a full exchange or return shipping. After weeks of back-and-forth, I had no choice but to file a dispute with my credit card company, which promptly issued a full refund. Only then did VEVOR finally tell me to keep the broken unit. This was my first time needing customer support from VEVOR after buying several of their products (including two other ultrasonic cleaners that have worked fine and offer great value for the price). Unfortunately, the low prices seem to come with major drawbacks in quality control and especially customer service. Numerous online reviews and complaints describe similar experiences: damaged arrivals, reluctance to accept returns, push for partial refunds to retain the item, and drawn-out chats that feel designed to wear customers down.
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Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Brandon Brandon
Vevor 30L ultrasonic cleaner hazard.
Vevor 30L ultrasonic cleaner hazard.  1 Vevor 30L ultrasonic cleaner hazard.  1 Vevor 30L ultrasonic cleaner hazard.  1
I’ve used this product three times in total, it sits on a shelf and a temperature controlled environment. The third time that I’ve used this product it has fallen apart and melted the switch back that turns it on. This thing might have two complete hours of use And I can tell you that it is a fire hazard. Not sure if it’s just the one I have or if all of them are built this shotty. Definitely beware and never ever leave this thing unattended for any reason. After trying to pull open the little compartment to see what went wrong, the ground and fuse weren’t even in there.
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Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Guillermo Guillermo
No funcion
No funcion 1
Lo recibí y simplemente no trabaja, prende pero no trabaja Se prenden las luces pero no hacr nada Seguí al pie de la letra las instrucciones y lo enciendo para que trabaje y no hace nada
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Antwoord van de klantenservice: Hemos recibido su ticket sobre este problema y nos hemos mantenido en contacto con usted al respecto. Le proporcionamos una solución por correo electrónico y esperamos sus comentarios. Le aseguramos que seguiremos en contacto con usted hasta que el problema se resuelva por completo. Por favor, esté atento a las respuestas a los tickets y a las alertas por correo electrónico.
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Bellivier Bellivier
Colis endommagé
2.85 L
Colis endommagé  1 Colis endommagé  1
Bonjour, Le colis est rester sous la pluie pendant plus de 10 h minimum; il a plut non stop toute la journée, pourquoi le livreur l’a déposé ???Personne a sonné à l’interphone et il a était déposer derrière le portail : le portail a été ouvert plusieurs fois l’écrasante contre le pilier. En image le colis. Inadmissible et très très déçu !!! Je ne peux pas offrir ce matériel dans cet état À votre écoute Lucien Bellivier
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Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Miika Miika
Huonoin pesuri mitä käyttänyt
2.85 L
Pelkkä lämmitys pitää hirveää ääntä ilman koneen päälle laittamista, mutta se pienin murhe tässä mallissa, jos ei tarvitse samassa huoneessa olla. Pesuteho surkea. 20 vuotta vanha viallinen on tehokkaampi. Osta joku toinen malli. Ensimmäinen täysin hyödytön ostos Vevorilta.
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Antwoord van de klantenservice: Olemme luoneet sinulle tukipyynnön, jotta voit seurata ongelmaa. Asiakastukitiimimme ottaa sinuun yhteyttä sähköpostitse ja antaa päivityksiä, kunnes ongelma on ratkaistu. Tarkista sähköpostisi viipymättä viestiemme varalta.
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Bojtos Zoltán  PANGOLIN S.R.O. Bojtos Zoltán PANGOLIN S.R.O.
CEO
6 L
The unit’s tank started rusting within two weeks, which is ridiculous. After three months of use, the heating barely worked anymore; it wouldn’t heat up above 65 degrees Celsius. Finally, now, in the first week of June, after just a few months of use, the unit has completely broken down. It doesn’t heat, it doesn’t vibrate, and it doesn’t clean. Over the past 30 years, I’ve bought quite a few different types of ultrasonic cleaners, and my goldsmiths have used them in our jewelry workshop, but I’ve never come across such a shoddy device!!!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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RV RV
defect
6 L
Na een aantal keer gebruikt te hebben jammer genoeg defect.
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Antwoord van de klantenservice: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
Zoe Hoekstra Zoe Hoekstra
Ms
0.8 L
1x gebruikt en het begon te lekken. Daarna snel kapot gegaan, werkt helemaal niet meer na 1 dag. Ik raad dit product natuurlijk af.
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Antwoord van de klantenservice: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.

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