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VEVOR Vorkverlenging Stalen heftruck 1000kg Laadvermogen CAT1/CAT2 Montage 78x61x25cm Palletwagen 20kg Hefpallet 3-punts aansluiting Geschikt voor alle transport- en expeditievoertuigen

Klantbeoordelingen voor VEVOR Vorkverlenging Stalen heftruck 1000kg Laadvermogen CAT1/CAT2 Montage 78x61x25cm Palletwagen 20kg Hefpallet 3-punts aansluiting Geschikt voor alle transport- en expeditievoertuigen

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Larry Banker Larry Banker
Master Technician
Nee 1490x70x230 mm 1814kg
Master Technician  1 Master Technician  1 Master Technician  1 Master Technician  1
1/2 The Hardware is missing. This 4,000 lb model required 4 of the big clamping bolts with nuts. The 2,000 lb model required 2. The box was in good condition so they didn't fall out. The manufacturer didn't put them in the box , or I was sent the wrong item. I checked today for these 3/4 in diameter bolts and nuts found some not rated the 8.8 hardness and there over $21.00 each. What the heck. Seen another review saying the same thing buy the name Richard Waldrop.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Paul Paul
Definitely not 4000lbs
Nee 1490x70x230 mm 1814kg
Definitely not 4000lbs 1 Definitely not 4000lbs 1 Definitely not 4000lbs 1 Definitely not 4000lbs 1
Used these to lift some stumps into my backhoe bucket. First stump was around 400 lbs and the forks didn't stay straight even though I tightened them with a mini sledge but they did lift the stump. Second larger stump was around 600-700 pounds and the forks couldn't handle it. Both forks bent and broke. There is no way these things could handle anywhere near 4000lbs. Totally disappointed. While I figured they might not do what they said they would, I was hoping they would be able to handle at least half the rated weight. Save your money and buy something better.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Alex Alex
Broke first use
Ja 1490x100x230 mm 1814kg
Broke first use 1
Unfortunately these forks were damaged after the first time using just trying to pick up a small dead tree. Tree was less than 2000 lbs. Forks can still be used they are just no longer level. Looks to have cracked where welds were thin along side support bracket.
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Randy Wray Randy Wray
Farm
Nee 1090x70x230 mm 907kg
Farm 1 Farm 1 Farm 1 Farm 1 Farm 1
Hello I think a person who buys 10 hi lo Forks at a time should get a better discount
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Randy Randy
Fboff
Nee 1090x70x230 mm 907kg
Fboff  1
I would still like a dealer's discount I buy probably 50 of these Forks a year it's pretty sad a customer who just buys one set of them gets the same price as I do thank you very much Randy WRay
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Mark Mark
Mr
Ja 1490x100x230 mm 907kg
Mr 1 Mr 1
They are trash the bolts bent and then when I tried to get them back out they broke off inside and now I can’t get them back out and the company is not helping with there product
1 mensen vonden dit nuttig
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Jason Jason
Homeowner
Ja 1490x100x230 mm 1814kg
Never got the product you guys are scammers
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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rick rick
former customer
Ja 1490x100x230 mm 907kg
Forks would be nice but Vevor will not deliver nor will they attempt to make it right
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Kathleen Kathleen
Only received 1 fork
Nee 1090x70x230 mm 907kg
Customer service sucks so bad it's a long, hard process to get anything resolved! First I received the wrong item, they EVENTUALLY sent out another package. I received new package but it only had 1 fork in it, not 2. What in the heck am I going to do with 1 fork??? I wrote them again, explaining in detail my dilemma, and they sent me a picture of my package outside my house that was delivered. I told them, "Yes I know the package was delivered, but there was only one inside " and now nothing. No more, I can't deal with them anymore
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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jason olges jason olges
Test com
Ja 1490x100x230 mm 907kg
Bought this unit the bar that keeps the forks from sliding around broke the second day I bought it. The metal is very cheap and the welds are cheap. Very displeased. I tried to put a picture of it, but it seems to be a pain in the ass. I would not buy this product.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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