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VEVOR 12V diesel luchtverwarmer, 8 KW standkachel diesel, 12V 8KW diesel luchtverwarmer, standkachel, diesel luchtverwarmer, luchtverwarmer, voor auto RV boten vrachtwagen camper bus

Klantbeoordelingen voor VEVOR 12V diesel luchtverwarmer, 8 KW standkachel diesel, 12V 8KW diesel luchtverwarmer, standkachel, diesel luchtverwarmer, luchtverwarmer, voor auto RV boten vrachtwagen camper bus

Gesplitst type Nee 8 kW-Zwart

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Troy Troy
Usn ret
Gesplitst type Nee 8 kW-Zwart
The unit worked great for about two months and now won't even turn on. Would be great if the motherboard wasn't right on top of the burnchamber
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
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Katherine Katherine
Warning ⚠️ ‼️ ⛔️ Third one was the charm
Gesplitst type Nee 8 kW-Zwart
It took 3 diesel heaters before this last one finally worked. What would have cost $250 ish to install via a diesel mechanic ended up costing me over $1200.00 total. Vevor wanted me to make sure my oil and oil filter was clean. It took a lot of going around in circles with customer service to fully reimburse me each time for a product that would not start/light at all, even though fuel was getting to it. The only other product like it is 3-5k which is significantly more and rumor has it they have problems too. Maybe not out of the box though? So I’m happy to announce the third one works and so far so good. It’s only been 2 weeks. It’s great to finally have heat on a cold winters night in the Utah desert. Fingers crossed. Good luck to you all.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Bill Bill
Doesn't provide the rated btu's
Gesplitst type Nee 8 kW-Zwart
The heater's controls are confusing and hard to navigate also the heater doesn't seem to provide the 8kw (27,000 btu) that it is advertised to produce.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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JC JC
niet werkende kachel
Gesplitst type Nee 8 kW-Zwart
moest het elektronische moederbord vervanhen met een uit een oude kachel omdat de kachel niet aanging
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
William William
Mr
Gesplitst type Nee 8 kW-Zwart
Both units failed, vevor credits me 45 dollars, I had to order 2 more to replace the failed units. Will not be buying again.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Brad Brad
Fuel line next to exhaust.
Gesplitst type Nee 8 kW-Zwart
Fuel line is next to the exhaust which is not a good start. It’s wont start after trying everything. We think it just is a bad one
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
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Bulwinkl Bulwinkl
Mr.
Gesplitst type Nee 8 kW-Zwart
After many attempts to get the company to stand behind their product having a faulty control, and being told the replacement part was shipped and on the way. I had to purchase the control elsewhere. Their warranty ,like MOST Chinese companies, is meaningless.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
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technician technician
engineering tech
Gesplitst type Nee 8 kW-Zwart
Wired the brand new unit up and it will not turn on, the LCD is dead. After further diagnosing I found there is no 5V going from the main control board out to the LCD controller. Vevor is sending a part but I am not sure if they are sending the proper part. Time will tell.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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