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VEVOR Papiersnijder SG-299A4 Papiersnijmachine 63,5 x 36,3 x 40,6 cm Papiersnijapparaat voor het snijden van papier Hefboomsnijder Poedercoating 45HRC Papiersnijapparaat

Klantbeoordelingen voor VEVOR Papiersnijder SG-299A4 Papiersnijmachine 63,5 x 36,3 x 40,6 cm Papiersnijapparaat voor het snijden van papier Hefboomsnijder Poedercoating 45HRC Papiersnijapparaat

300 vellen 305 mm

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cristyk cristyk
Not working properly after 2 uses
300 vellen 305 mm
Not working properly after 2 uses 1 Not working properly after 2 uses 1
Not working properly after just 2 uses. It now pulls the stacks of paper inward puckering it against the metal board and it is leaving a .25 inch chunk eaten out of my chipboard that falls in the path of where the blade comes out. It is not a quality cutter if it doesn't work after 2 uses. I submitted a help ticket and it has now been 3 plus days with no solutions to the problem, requesting a refund. I would love to buy a stack cutter that actually works.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Simões Simões
José
300 vellen 305 mm
José 1 José 1 José 1 José 1 José 1
Bom dia, A guilhotina não tem um corte uniforme, quando se colocam mais de 10 folhas, apenas corta nas laterais, com 1 ou 2 folhas nem corta :( Gostaria de saber se podem resolver o problema ou se podem substituir por uma que corte. Obrigado, José Simões
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Vertaald uit Portugees
Zie origineel
Toni Toni
CEO
300 vellen 305 mm
This item was very heavy and solid, but did not cut straight nor did it cut any paper cleanly. I returned the item, after a horrendous experience with customer service. There were many, many delays and ultimately had to get Paypal involved to get a refund, even after the packaged was returned and received. Vevor gave me quite the run-around. I do not recommend purchasing anything from Vevor. Save yourself a big headache!
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Vertaald uit Engels
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Sam V Sam V
Defective product?
15 vellen 381 mm
The blade just doesn't do a straight cut. I got in touch with their customer service, they refunded me and confirmed my unit was defective so I ordered it again... and the new unit had the same defect. They refunded me again (so 5 stars to customer service) but how come this product got so many good reviews everywhere when it can't even do straight cuts? Clearly the issue is with an entire series since I got the same issue twice...
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Lona Lona
Use
300 vellen 305 mm
Worse paper cutter ever purchased. Part was broken and they said they were sending a new part and never did. Then said refunding partial money instead. Shows cuts through 300 pages could only cut through 10 pages and still had issues.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Luke Smith Luke Smith
Bent and Twisted
15 vellen 381 mm
I don’t suggest getting bone of these products , the handle /cutter was all warped/ twisted and you can not cut straight, all the alignment is off and not worth the time and effort! Theblade it’s self isn’t sharp Don’t bother
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vertaald uit Engels
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SKIT FÖRETAG SKIT FÖRETAG
VD
15 vellen 457 mm
JÄVLA SKIT FÖRETAG ÄR DET VAD NI ÄR, HAR BESTÄLL EN PAPPERSSKÄRARE SOM TYDLIGEN HAR GÅTT I RETUR, MEN DET SKULLE HA VARIT ROLIGT OM JAG HADE FÅTT NÅGRA AVISERINGAR. OCH NÄR JAG KONTAKTAR ER VIA CHATTEN SÅ FÅR MAN VÄNTA ÖVER EN TIMME PÅ FÖR ATT NI SKA KUNNA HITTA MITT PAKET.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Vi har noterat att problemet du rapporterade har lösts via e-post. Vi är glada att ditt problem åtgärdades snabbt. Om du har ytterligare frågor är du välkommen att kontakta oss igen. Vi ber också uppriktigt om ursäkt för den otillfredsställande logistikupplevelsen du upplevde. Vi har noterat detta problem och kommer att återkoppla det till vår logistikpartner för att optimera leveransprocessen. Tack för din feedback, den hjälper oss att förbättra våra tjänster.
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Vertaald uit Zweeds
Zie origineel
Mark Mark
CEO
15 vellen 381 mm
Product is supposed to cut 16 sheets of paper. It wont cut velcro strips. WORST customer service ever. Been trying to return this thing for TWO WEEKS. Nothing but the runaround and silence.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jeanne Jeanne
B
15 vellen 381 mm
Je suis déçue ! En lisant les commentaires, je croyais que j'allais avoir un produit fonctionnel pour mon besoin (j'ai une papeterie). Malheureusement, la lame ne touche pas la rebord à moins de forcer vers l'intérieur. Pas pratique si j'ai 250 feuilles à découper, tendinite potentielle au rendez-vous. Je vais me faire rembourser.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Vertaald uit Frans
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CALEB CALEB
Not ideal for a school setting
15 vellen 457 mm
This is an ok papercutter. However, I think it is made cheaply, and some of the features are more annoying and "in the way" than useful. Firstly, the papercutter is too lightweight; it moves around when cutting. Secondly, the features such as the alignment ruler and the paper clamp are not very user-friendly and are simply annoying. Who's gonna use the alignment ruler for every single cut? It's tedious and a waste of time. The paper clamp reduces visibility and makes it tough to see what you are doing. The clamp also goes crooked and moves the paper. Thirdly, the blade is warped (I assume to cut properly), but it is actually tough to consistently cut straight. That is my opinion. The company also refused to return or refund this item.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Vertaald uit Engels
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