Klantbeoordelingen voor VEVOR 1.3L Ultrasone reiniger Machine Roestvrij staal Ultrasone reinigingsmachine Digitale verwarming Timer Sieradenreiniging voor commercieel persoonlijk thuisgebruik (1.3L)

I cannot recommend this product, because it completely failed after being used 5 times. The internal wiring was poorly done and it caused an internal short during normal operation. It burned the fuses, the main control board and 2 out of the 10 ultrasonic actuators rendering the machine completely useless and unusable. I have tried replacing the fuses without luck and tried contacting support. The support team has made me waste my time for 2 weeks to finally tell me that the product is out of warranty and they wouldnt do anything to help me repair it or get a refund. Stay away from this one.

We it worked for 30minutes then a board blew up and tripped out my house fuses. Instead of replacing the unit they sent parts. It’s taken a while to get the time to repair the unit myself and I find they sent the wrong parts. After trying to contact VEVOR numerous times I haven had a response apart from ai saying someone will contact me. So in conclusion unit useless. Customer service useless.

I recently purchased a 30-liter ultrasonic cleaner from VEVOR, but it arrived heavily damaged and completely unusable. Loose pieces of circuit board and debris were audibly rattling inside when I shook the unit gently—clear signs of significant internal breakage. VEVOR’s customer service is chat-only (no phone support available), which made the process frustrating from the start. When I contacted them with photos and detailed descriptions of the damage, they initially asked me to plug it in to “test” if it worked. I refused, pointing out the obvious safety risk—internal debris could easily cause a short circuit or fire hazard—and explained that the unit was clearly non-functional and unsafe. Despite providing multiple messages, photos, and supporting evidence, they repeatedly offered partial refunds ($75 initially, then $125) in exchange for keeping the damaged unit. I declined each time, insisting on a full return and replacement with an undamaged unit, as their own return policy advertises hassle-free returns for damaged items. They resisted any option involving a full exchange or return shipping. After weeks of back-and-forth, I had no choice but to file a dispute with my credit card company, which promptly issued a full refund. Only then did VEVOR finally tell me to keep the broken unit. This was my first time needing customer support from VEVOR after buying several of their products (including two other ultrasonic cleaners that have worked fine and offer great value for the price). Unfortunately, the low prices seem to come with major drawbacks in quality control and especially customer service. Numerous online reviews and complaints describe similar experiences: damaged arrivals, reluctance to accept returns, push for partial refunds to retain the item, and drawn-out chats that feel designed to wear customers down.

I’ve used this product three times in total, it sits on a shelf and a temperature controlled environment. The third time that I’ve used this product it has fallen apart and melted the switch back that turns it on. This thing might have two complete hours of use And I can tell you that it is a fire hazard. Not sure if it’s just the one I have or if all of them are built this shotty. Definitely beware and never ever leave this thing unattended for any reason. After trying to pull open the little compartment to see what went wrong, the ground and fuse weren’t even in there.

Lo recibí y simplemente no trabaja, prende pero no trabaja Se prenden las luces pero no hacr nada Seguí al pie de la letra las instrucciones y lo enciendo para que trabaje y no hace nada

Bonjour, Le colis est rester sous la pluie pendant plus de 10 h minimum; il a plut non stop toute la journée, pourquoi le livreur l’a déposé ???Personne a sonné à l’interphone et il a était déposer derrière le portail : le portail a été ouvert plusieurs fois l’écrasante contre le pilier. En image le colis. Inadmissible et très très déçu !!! Je ne peux pas offrir ce matériel dans cet état À votre écoute Lucien Bellivier

it blew up after a month, hwving been used just 5 or 6 times. And the 'stainless steel' casing rusted severely. Generally I find Vevor products to be pretty reliable and valuevfor money. Not in this case, sadly.

Je m'en bat les couilles , vevor ne réagit pas en cas de problèmes, nul nul nul nul nul nul. Nul nul nul nul nul nul nul nul

I purchased the VEVOR Professional Ultrasonic Cleaner (30L) expecting a commercial-grade machine. Instead, it failed after the first **30 minutes of use**. The unit powers on, the timer counts down, and the heater works, but the ultrasonic cleaning function completely stopped working almost immediately. A brand-new machine should not fail within the first half hour. What has been even more disappointing is VEVOR's warranty support. Instead of simply replacing a defective unit that failed right out of the box, they shipped me a replacement circuit board and expected **me** to repair it myself. That's completely unacceptable for a product that is still under warranty. I purchased an ultrasonic cleaner, not a repair project. As a customer, I shouldn't be expected to disassemble a brand-new machine, troubleshoot electronics, and install replacement parts just to make a warranty claim work. If a product fails almost immediately, the company should replace the entire unit or issue a full refund—not expect customers to act as their repair technicians. Between the poor product quality and the frustrating customer service, I cannot recommend this ultrasonic cleaner. A commercial machine that lasts only 30 minutes before failing is simply not acceptable, and the way VEVOR handles warranty claims makes the experience even worse. Save your money and look elsewhere for a more reliable ultrasonic cleaner backed by a company that stands behind its products.

Faulty product, no customer support.cant upload images.