Brilliant. Works, helps my pain and super great price. A little bulky, and yes was a bit tricky to put together - had to study the actual picture of the chair to work our what went where - but I managed. But all forgiven for a chair that helps and wasn't expensive and looks nice. The cushioning works for me, and this is way better than my last kneeling chair which put too much strain on my knees - this takes the weight across the shin area too - so way better. Very please and really helps with all my various pains.