Product came in a slightly damaged box, but it was packaged great & there were no cosmetic flaws to the machine at all. The bottom heat plate is surface scratched, but that doesn_ in any way affect the machine.The blue pad did come with an odd black dot that I hate. It_ cracked & the mat doesn_ look at all like it_l hold up for future pressings. I_ not confident using this on white garments as I dont know if it_l transfer to the material in any capacity.As far as pressure goes, read the manual it came with & it_l show you that an adequate pressure measurement is between 10-14mm, which is about 1-1.5cm.Adjusting the temperature is pretty easy to figure out, just keep pressing _ode to get to the desired setting.It took around 3-4min to get up to 310 degrees heated my design well.I added a picture of the first project I used it for; 310 degrees for 15 seconds.All in all - I_l give it a 4 star simply because of the black cracked dot on the heating pad, but it seems to function well & feels sturdy for repeated use.If the company reaches out, I_l update in the future with their reply.